Skip to main content
Ishita_Chawra
Adobe Champion
Ishita_ChawraAdobe Champion
Sep 8, 2026 8:46 PM UTC
Question

SFDC + Marketo record sync

Hi there!
Is there a way to verify whether a record already exists in Salesforce before syncing it over?

For example, when a new record comes into Marketo (and it may have been purged from Marketo in the past) — Marketo checks Salesforce to see whether the record/email ID already exists, and syncs only if it does not.

Thank you!

2 replies

sandy_logitech
sandy_logitech
Level 4
Sep 8, 2026 8:49 PM UTC

Via a webhook-compatible service, yes (we do this and if found, sync the existing SFDC record + merge with it in Marketo instead of creating a dupe).

 

But natively, no, you can’t do that kind of “peeking” on the other side.

Translate
jestin
jestin
Level 2
Sep 26, 2026 9:33 AM UTC

There’s no direct way to check whether the record already exists on the SFDC side. However, if you want to prevent the newly created record from syncing over to SFDC (if same email already exists in SFDC), you can use dedupe rules in SFDC. 

Translate
Jestin E Joseph - Experience Cloud Consultant
Terms & ConditionsAccessibility statement

Loading footer...