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Dex 666
Level 2
September 28, 2026
Question

Duplicate journey - new Custom Action - parameters in email template

  • September 28, 2026
  • 1 reply
  • 17 views

When I replace a Custom Action for a new one in Journey I need to update email template if I use in that Email Template some parameters from Custom Action? 

1 reply

Pulkit_Jain_
Adobe Employee
Pulkit_Jain_Adobe Employee
Adobe Employee
September 28, 2026

​@Dex 666 

Yes, if your Email Template is using personalization parameters from the old Custom Action, you should review and update the template after replacing the action in the Journey.

The new Custom Action may have a different action ID, response structure, or parameter names, which can break references like context.journey.actions[...] or cause empty values in the email.

After replacing the action, it’s recommended to revalidate the personalization fields, test the email in Simulate/Test mode, and republish the Journey. 

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