Adobe Journey Optimizer

I'm trying to add the URL helper function to an SMS.{{url originalUrl='original_url' type='TRACKED'}}I'm trying to use personalization in 'original_url', but it won't let me.{{url originalUrl='context.journey.events.1209875484._floridapowerandlight.journey.url1' type='TRACKED'}}ERROR Personalization...

Hello all! I'm trying to see if I can update an array type attribute using an unitary event's context attribute within the journey using 'Update profile' action but the attribute is disabled. Is it not supported? I couldn't find any information specific to it in the Adobe docs so checking here.     ...

Hello ,Am sending push notifications through a journey. The notifications are being sent and show as successfully delivered in the Sending Statistics section of the journey report. However, I am not seeing any tracking statistics—such as Clicks, CTR, Unique Clicks, or Push Custom Actions. The Tracki...

In FAC if there are two audiences, and AJO requires reading attributes from each FAC audience . Currently AJO has limitation of reading one audience per journey. Thinking of creating master audience in FAC which combines both FAC audiences into single. Are there any better approaches to handle this ...

Hello everyone,We have the following issue at the company: we receive external lists from various data sources as ad-hoc communications. These lists contain fields that we need to use either to segment a journey or to personalize email content, for example. It's important to note that these are case...

Hi Team, We have observed in one of our journey email clicks data all the email links and social links have the same number of unique clicks over a period of 1 month (PFA data). What could be the reason behind this ? or is it a glitch ?

Hi Team, For a journey consisting multiple emails we are observing that on a particular day we are seeing a significant bump in number of clicks in email, but followed by no clicks for next 4-5 days. The profiles enter journey on a daily basis so it should not be happening, we should be observing ce...

I get this message when I try to publish a landing page:"Landing page publication failed. No pages found to validate within this landing page."I dont understand what this means. It it just because I cant see it before it is rendered from a email, or it is actually an error?

Hi, I'm not a developer and I'm trying to write an expression to count the number of a string field nested within string arrays (screenshot). This expression is intended for use in one of the Custom Actions variable fields in Journey. Below is the expression I attempted, along with the error I recei...

Hi! Is it possible to set up alerts in AJO for the following cases? 1. When we reach a certain number of sends for an specific campaign2. When we hit a threshold of errors for an specific campaign?3.If no messages were sent in the last 15 minutes for an specific campaign? If not natively supported, ...