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  • 7/10/25
    Hi Community,I’m working on a use case in Adobe Journey Optimizer (AJO) and would appreciate any help or guidance from anyone who has dealt with something similar.In this scenario, each customer profile includes an array of objects (for example: multiple accounts, policies, or loans). The business n...

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  • 7/9/25
    Hi Community,I’m working on an email in Adobe Journey Optimizer (AJO) and I keep getting the following warning when validating the message:{ "type": "https://ns.adobe.com/aep/errors/CJMMAS-2001-200", "title": "The opt-out link is not present in the email body.", "status": 200, "report": { ...

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  • 7/9/25
    How to add Adobe Analytics tracking for emails in an AJO journeys? In the html. 

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  • 7/9/25
    I am working on sending emails to users through AJO activity and stuck at a step where i need to find the users who clicked on a particular link that has been sent as part of email. I previously worked on "User opens email" through Reaction step and it worked like a charm. Can anyone suggest a way f...

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  • 7/9/25
    Hi Community,I’m working on a POC in Adobe Journey Optimizer (AJO) where each profile has an object array containing multiple accounts.My requirement:I need to select and display only one qualifying loan in the message (e.g., the loan where status = true).I’m trying to use helper functions like filt...

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  • 7/9/25
    Hello,  We develop our own HTML outside of the Email Designer in AJO. We recently are having an issue with a Background image not displaying - even when we choose to Simulate Content. We have text overlaying the background image in White Font, so when the background image does not display, it does n...

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  • 7/9/25
    Hi all,Is it possible to apply frequency capping to a Custom Action in Adobe Journey Optimizer? If yes, could anyone please explain how to implement it? If not, clarify why frequency capping is not supported for Custom Actions? Thanks!

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  • 7/8/25
    Hi, I created a journey that sends both email (2 different email messages) and SMS, placing them in the same flow. If the email fails, does it affect the SMS action? The SMS is set to run in parallel since I prefer not to use conditions in this case.   Thanks in advance

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  • 7/7/25
    Hello I need to apply the 5 days wait but is not working with AddOn, how can it work?  toDateTimeOnly(@event{}) - 5 days, How can I modify the json?

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  • 7/7/25
    Quick question regarding Wait activity. I asked the AI Assistant but got somewhat conflicting answers.When there is a 3 day Wait activity after an In-app Message action, does the 3 day wait start immediately when the visitor reaches the In-app Message Action step of the Journey or does the wait time...

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