Adobe Journey Optimizer

Hi Team,I have a requirement to create an unsubscribe and a thank you page in AJO and as soon as the customer clicks on unsubscribe in email the unsubscribe page will capture the preference and thank you page should appear.I am trying with Link type as External Opt Out and One Click opt out, however...

Hi All, I need the below information if anyone could help: interactivity within email template is typically done by AMP , as far as I read AJO dies not support AMP in templates is there any workaround we have to add interactive forms in AJO email template?will content fragment with JS based form is ...

Hello All, I am trying to put a "Add to Calendar" button to an email in the campaign section of AJO. We have previously used Marketo which had a feature within the tokens that would allow us to do this. Is there any work arounds or similar tools within AJO?

Hello All, I have a journey which will send SMS to users based on some conditions. As part of my audience evaluation, I need to know whether the user has received SMS from this same journey within last 2 months. If yes, we need to exclude such users from the audience segment,  else the SMS should be...

Hi All, want to confirm that if the email is marked as spam and added to the spam list, this can be extracted for the purpose of sending the back to another system. Thanks,

Hi there, We are looking to send our customers a SMS based on their phone numbers in their profile. However, for our org identity structure, a profile can have multiple accounts, the data looks like this: "ContactNumbers": [{"Account": "1","PhoneNumber": "111","AccountType": "Class A"},{"Account": "...

Hi Team,We have a third party hosted Landing page with which we want to configure unsubscribe.To implement this we have implemented Subscription API call through Developer Console to update the preference of indivdual profile. To achieve this we have used the following document:Email opt-out managem...

Hello!As of today, we have noticed that all our journey we have set up in several sandboxes did not execute the first step (Read Audience). They have worked perfectly fine until yesterday. The step is set to be executed daily at 10:00h. Did anyone else experience similar error today? When we go to j...

I created a very simple journey, which receives an event and send an email to the user, the email address binding is defaulted to PersonalEmail.address. I have created this journey and enabled it as well, but now I am observing email failure as the email address attribute is not available in the pro...

Within the AJO Offer Decisioning Engine, is there a way to create the offers (Offer placements, HTML/offer copy) at scale by importing from a CSV or another approach.  Anyone have experience? I have a scenario where we need to create content blocks "Offers" for 250+ variation and creating these manu...