Hi,
I have a use case where I have to send a re-purchase reminder email to profile after 7 days of the first purchase. If there profile purchases before 7 days, I will not send them a reminder to purchase, instead I will send them reminder 7 days after the new purchase date, and this goes on loop.
Case 1: They make a purchase within 7 days, we will not send a reminder and profile will reenter the journey as a new purchase date
Case 2: They do not make a purchase within 7 days, we will send them a reminder.
If I use a wait activity for 7 days, what would happen if a profile purchases during these 7 days? I guess it won't be able to enter the journey with the new purchase date?
So finally reminder will only be send if they do no repurchase within 7 days of the previous purchase. Please help me understand how can I plan a journey for this use case.
TIA
