Hi,I have a segment where qualified audience changes everyday after evaluation as expected but when I try to see the estimated profiles to validate the result, the count remains same as what it was when I first created the segment. Because of this I am not able to validate the segmentation.The quali...

Hi Arpan, you made a really good point. So if AEP stitches 2 different emails into a single profile, the segmentation count would count that as 1 if an order is placed from both of those profiles? For example: AEP stitched email A and email B into one profile. Now email A places an order and later e...

Hey Anuhya, Thank you so much for the response. But what if the purchase is done by a profile within 7 days while I wait. This is my problem statement: If a user buys certain SKU today, but he does not buy the same SKU again in 7 days, I will send them a reminder on the 8th day. But he buys within 7...

Hi David, to provide more context to you on the use case, if a user buys certain SKU today, but he does not buy the same SKU again in 7 days, I will send them a reminder on the 8th day. But he buys within 7 days, I will send them a reminder.

Hi Manoj, thank you for your response! How would you suggest to check the first purchase?Are you recommending me to create a segmentation journey where purchase event 1-> Order placed, and purchase event 2->no order placed in last 7 days? and use this audience to trigger the journey?

Hi, I am having profile count mismatch with the backoffice commerce data that is sent to AEP. When I check in commerce, there are 100k unique buyers who made a purchase, but when I do segmentation in AEP, I get only 60k profiles. I did various tests to see if we are receiving backoffice events data ...

Hi Pradeep, thank you so much for the response! But as per the Adobe documentation, a profile cannot enter a journey even with reenter enabled if it is already in the journey. Is it not applicable in the above case?

Hi,I have a use case where I have to send a re-purchase reminder email to profile after 7 days of the first purchase. If there profile purchases before 7 days, I will not send them a reminder to purchase, instead I will send them reminder 7 days after the new purchase date, and this goes on loop.  C...

Hi, My team is working on a use case where we want to send product recommendation email after a purchase is made by a profile.I have access to Adobe Target and AJO , but I want to understand how can I use both (or just AJO) of them to provide a product recommendation over email communication?  Thank...

Hi,Is there a way to create an audience of profiles who have bounced from a email journey, or have wrong emails, basically email wasn't delivered to them at all?