Hi, I am having profile count mismatch with the backoffice commerce data that is sent to AEP. When I check in commerce, there are 100k unique buyers who made a purchase, but when I do segmentation in AEP, I get only 60k profiles. I did various tests to see if we are receiving backoffice events data ...

Hi Pradeep, thank you so much for the response! But as per the Adobe documentation, a profile cannot enter a journey even with reenter enabled if it is already in the journey. Is it not applicable in the above case?

Hi,I have a use case where I have to send a re-purchase reminder email to profile after 7 days of the first purchase. If there profile purchases before 7 days, I will not send them a reminder to purchase, instead I will send them reminder 7 days after the new purchase date, and this goes on loop.  C...

Hi, My team is working on a use case where we want to send product recommendation email after a purchase is made by a profile.I have access to Adobe Target and AJO , but I want to understand how can I use both (or just AJO) of them to provide a product recommendation over email communication?  Thank...

Hi,Is there a way to create an audience of profiles who have bounced from a email journey, or have wrong emails, basically email wasn't delivered to them at all?

Hi,I have two different datastreams to send WebSDK data from two different websites into the same dataset using the same websdk schema. My question is, when I build an audience or use these events, how would I differentiate between the events coming from website a or website b? Is it a good way to d...

Hi, I am working on activating a campaign in AJO. Q1. What would happen if I activate the campaign in UAT environment in AJO? Would it send to all the profiles in the audience?Q2. Is there a way to check the audience to make sure it is correct before activating the campaign? Thank you,

@SatheeskannaK  Do you mean schedule a campaign or a journey? 

Hi, I am looking to enable birthday campaign in AJO. For the segmentation, I am just checking if birthdate=today's date, ignoring the year. Is this all I need to do from segmentation pov, or should I consider anything else as well? ps: I will sending birthday emails in the first week on birthday mon...

Hi, I am trying to establish a SSH tunnel connection into AEP using a public key. However my database is on MariaDB. I tried using the OOTB MariaDB connection in AEP but couldn't connect as it said invalid credentials. Is there any work around, to connect to my MariaDB data source using an SSH Tunne...