Hi,If I use this function, it will check if there nis product list removal event in last x hours. But even if there are product removals, there could still be items present in the cart. How can I tackle that?

Hi @SatheeskannaK , thank you for your response. Could you please guide me which event should I look for? I looked at the documentation you shared but couldn't find what I was looking for. Currently I have following events configured in AEP, Backofficeorderplaced, productlistadds, productlistviews,p...

Hi, I am working on the usual abandon cart use case. How can I check if their is any item in the cart. For example user can start the checkout and go back to remove the item from the cart, and possibly remove all items and make the cart empty. How can I validate in the journey that there is atleast ...

Hi @SatheeskannaK @Anuhya-Y , what if the user removes the added item in the cart and empties the cart. How can we refrain from sending that user the abandon cart notification?

Hi, I want to know if there is any event present that can tell me if a coupon code has been used while placing an order?If not, how should I try to create an audience that placed an order using a coupon. The backoffice events doesn't seem to have this attribute. My ecommerce platform is on Magento.

Hi,I have a segment where qualified audience changes everyday after evaluation as expected but when I try to see the estimated profiles to validate the result, the count remains same as what it was when I first created the segment. Because of this I am not able to validate the segmentation.The quali...

Hi Arpan, you made a really good point. So if AEP stitches 2 different emails into a single profile, the segmentation count would count that as 1 if an order is placed from both of those profiles? For example: AEP stitched email A and email B into one profile. Now email A places an order and later e...

Hey Anuhya, Thank you so much for the response. But what if the purchase is done by a profile within 7 days while I wait. This is my problem statement: If a user buys certain SKU today, but he does not buy the same SKU again in 7 days, I will send them a reminder on the 8th day. But he buys within 7...

Hi David, to provide more context to you on the use case, if a user buys certain SKU today, but he does not buy the same SKU again in 7 days, I will send them a reminder on the 8th day. But he buys within 7 days, I will send them a reminder.

Hi Manoj, thank you for your response! How would you suggest to check the first purchase?Are you recommending me to create a segmentation journey where purchase event 1-> Order placed, and purchase event 2->no order placed in last 7 days? and use this audience to trigger the journey?