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  • 5/30/24
    Hi there, We are looking to launch a push notification with personalized content using attributes from a collection array. Upon inserting the array into the editor, we noticed that there is no option to choose array positions like the advanced expressions and is returning null. Is collection not sup...

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  • 5/29/24
    Profiles are not generating for a streaming ingested dataset. I can see the data in datasets and via query service. But when I am searching for profiles it's not coming.            

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  • 5/28/24
    1st Question:May I know if there is native connection between AJO with Azure MySQL DB?2nd Question:From the perspective of Sources connection, is Azure MySQL DB same as MySQL?Thank you!

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  • 5/27/24
    Hi @arpan-garg  @SatheeskannaK  @dugganab While creating template in AJO email templete  via block approach AJO is adding some additional css, due to which the mobile view of the template is getting affected in gmail app in different devices.

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  • 5/27/24
    I would like to know if it is possible to integrate the Microsoft tool, clarity with Adobe Journey Optimizer.If possible, I would like to know if you can provide me with documentation regarding this integration.

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  • 5/27/24
    Hi,  Can you help me understand how it affects campaigns and journeys when I see an AJO System Status alert whose service was impacted by Profile Segmentation? Regards,

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  • Hello everyone!I'm facing some challenges in using an offer in several channels/placements including the email placement.The idea is to have three different offers that all have placements in multiple channels. These offers are on different priority and with a capping of 2 per day with decision even...

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  • 5/24/24
    Hi there, Say if we have an AJO journey that has profile re-entrance set to 2 weeks, if we create a new journey version after publishing, will the 2 weeks still apply to the same profiles despite it being a new version? Thanks.

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  • 5/24/24
    ¡Hola!Ocupo ayuda con una situación que no logro corregir.He creado y enviado varias audiencias al destino de Facebook que tengo configurado en AJO, pero al momento en que hace la lectura en el ads manager de Facebook, me aparece que el tamaño es inferior a 1,000 perfiles, ocasionando que la campaña...

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  • 5/23/24
    #AJO#Offer Decisioning When an offer is archived or 'unapproved' (moved to Draft state), why does it continue to show under the Offer Collection in the Decision Scope? Shouldn't the Offer Collection within Decision Scope only show the offers that are Approved? Is this a bug? @SatheeskannaK 

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