since ‎03-02-2012
‎04-02-2021
Ivan_Mironchuk
Employee
Re: Can we have trail account for testing adobe analytics
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
Hi @DivakarReddy I suggest looking into the exchange partner program to request a sandbox account: https://www.adobe.com/partners.html The mobile team does not handle access to Adobe Analytics.

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Re: Integrate AEP SDK with Ionic Framework
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
Hi @richa_rajput - The Cordova plugins for the SDK work with Hybrid apps. With each Hybrid app that you build, there is an underlying native app project. You can call the appropriate APIs from the HTML/JS layer so that you can essentially build once across Android and iOS

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Re: Integrate AEP SDK with Ionic Framework
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
Hi @richa_rajput - You will likely want to follow the directions for integrating the Cordova SDK here: https://aep-sdks.gitbook.io/docs/getting-started/get-the-sdk#cordova https://aep-sdks.gitbook.io/docs/resources/upgrading-to-aep/current-sdk-versions#cordova

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Re: Campaign SDK Version Coming as Null
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Cloud Mobile
Did you also make sure to import the campaign extension in your project? I see the implementation for your cradle file and also the register call. Make sure to match the sample on this page below. Also note that the extension version can be called using; Campaign.extensionVersion(); https://aep-sdks.gitbook.io/docs/using-mobile-extensions/adobe-campaign-standard

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Re: setPushIdentifier not working on app launch Adobe Cam...
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
There is generally a delay between sending the push token to ACS and having the token appear in the app subscribers table. Are you seeing the tokens show up after a few minutes?

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Re: How do you check what version SDK you currently have
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
Hi @Leina_Betzer - There are a couple of ways to do this: You can check your pod file or your gradle.build settings to see the versions fetched for iOS or Android. You can use APIs to get extension version information -> https://aep-sdks.gitbook.io/docs/using-mobile-extensions/mobile-core/signals/signal-api-reference#version-of-the-signal-extension (This is an example for the Signal extension, but is something that can be done with each extension)Preferred method - Use Project Griffon's Extensio...

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Re: Project Griffon iOS PIN screen visual issue
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
This is odd! Can you provide some details as to the versions of the extensions you have installed? I'll get a ticket open to check this out.

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Re: Adobe Launch does not send track to Analytics
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
Hi @zihaof25182964 Did you try the Analytics example with React Native? That might help resolve your issues. We are actually in the process of releasing a new Swift-based Core, and an updated React Native wrapper to follow. These should be available in Q12021

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Re: Tracking iOS Permission Request Alerts
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
Another helpful hint -> The Places extension holds the authorization status for a user in the extension's shared state. This shared state can be added as a Data Element in launch so that you can include the status in various workflows. The first image below shows how you can define a Data Element for Auth Status. The second image shows that you can use any data element in Launch workflows as a condition or part of an action (i.e. post back). How would this be valuable in a workflow? Let's say yo...

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Re: Android Launch SDK not passing app ID on Adobe Analyt...
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
I would check to make sure that Lifecycle and Analytics are properly registered and initialized in the Android app, using the instructions for React Native: https://github.com/adobe/react-native-acpanalytics#usage Beyond that you may want to consider using Project Griffon (Adobe Experience Platform Assurance) to troubleshoot the data being sent from the app.

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Re: AEP Mobile SDK support for Apple CarPlay and Android...
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
Hi @det2020 we do not currently have support for CarPlay and Android Auto. Extension support is on our roadmap, but will not be delivered in 2020.

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Re: Create Mobile Property Without Launch?
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
As @Asheesh_P mentioned - Launch is available to any Adobe customer. You can use a bundled configuration as described here: https://aep-sdks.gitbook.io/docs/using-mobile-extensions/mobile-core/configuration#using-a-bundled-file-configuration , but using Launch is the best way to generate the configuration and offers a number of benefits going forward.

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Re: Migration from SDK 4.x TO AEP Processing Rules
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Cloud Mobile
Your processing rules are saved server side with the report suite. If you are sending the same data to the same report suite with the AEP SDK you should be all set.

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Re: Looking for documentation: Mobile AA Analytics: does...
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
Hi @IsabelMayo You can find all of our Mobile SDK developer documentation here: http://sdkdocs.com Information specifically for Adobe Analytics - https://aep-sdks.gitbook.io/docs/using-mobile-extensions/adobe-analytics

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Re: Help annotating PDFs from within iOS app
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
This likely belongs in the Adobe Doc Cloud community forum. Take a look at the Adobe Sign SDK https://github.com/adobe-sign

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Accelerate your mobile application development with Mobile SDK and Experience Platform Launch
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
Giving your users a great mobile experience means constantly evaluating how they are interacting with your app and quickly responding with updates and optimizations. Based on these guiding principles, we built Adobe Experience Platform Mobile SDK from the ground-up to be modular, flexible and dynamic. Managing mobile SDKs through Adobe Experience Platform Launch brings a host of new features and capabilities that enable you to better engage with your users with meaningful personalization. The bl...

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Update on end of support for v4 Mobile SDKs
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Cloud Mobile
Last year, we announced that support for Adobe Experience Cloud's version 4 mobile SDKs would end on September 30, 2020. Customers were encouraged to migrate and adopt the latest Adobe Experience Platform Mobile SDKs at their earliest convenience. We have received feedback from multiple customers that the COVID-19 pandemic is disrupting mobile-related teams, projects, and timelines. In an effort to assist you and your team during this time, we are extending support for version 4 mobile SDKs to A...

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Update on end of support for v4 Mobile SDKs
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
Last year, we announced that support for Adobe Experience Cloud's version 4 mobile SDKs would end on September 30, 2020. Customers were encouraged to migrate and adopt the latest Adobe Experience Platform Mobile SDKs at their earliest convenience. Recently, we have heard from multiple customers that the COVID-19 pandemic is disrupting mobile-related teams, projects, and timelines. To help with this disruption, we are putting our customers’ needs first by extending support for version 4 mobile SD...

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Re: Multiple SDKs for mobile app push notification
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
While technically this is possible (using multiple solutions for push notifications) it is not advisable, as it may become difficult to understand when push messages are being sent and the frequency in which users are receiving them. If the third-party Push service does not support In-App-Messages, you could look to have Campaign setup for this and use the other solution for push.

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Re: Failed to Download config file
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
Are you seeing any other errors past this message? is your app connecting through any sort of proxy?

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Re: The best way to set up the extension "Adobe Analytics...
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
The Analytics extension for mobile allows you to configure dev, stage and prod report suites. You can also populate multiple report suites per environment by separating with a comma.

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Re: Unable to create a universal framework using Adobe An...
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
@debmalya21st Are you trying to create a universal build for MacCatalyst? If so, we do not yet have support for that. Please let me know.

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Re: React Native support for Campaign classic
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
@Farah-Mohammed we do not have direct react native support for Campaign Classic at this time. You could always add/initialize the Campaign Classic extensions to your native iOS and Android base project. The below screen grab would be an example of what your App Delegate file could look like in adding ACC to your base project.

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Re: How to support both offline configuration & using the...
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
You would want to use this example: https://aep-sdks.gitbook.io/docs/using-mobile-extensions/mobile-core/configuration#sample-configuration to build your configuration, scraping the values from your Launch configuration: https://assets.adobedtm.com/PASTE-LAUNCH-ENVIRONMENT-ID.json These directions discuss using a bundled config: https://aep-sdks.gitbook.io/docs/using-mobile-extensions/mobile-core/configuration#using-a-bundled-file-configuration The bundled config will be used until the app gets ...

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Re: Can I abort requests processing using AEP SDK and Lau...
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
Hi @Agustin_Suarez you are correct that at this time we need all the trackAction and trackState calls to exist in the app. The data elements in Launch and the rules engine operate off of data variables collected in the application. Re: your abort question, we do not have the capability to stop a call from within Launch. That is an idea we can take in for the future. Thanks!-Ivan Edited - 8/17 - We now have a new action for Mobile Core that will allow you to modify, change or remove event data fl...

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Re: Equivalent to _satellite.getVar in Apps
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform Launch
Hi Frederik - Can you illustrate some examples where you would set a value in Launch for a Data Element that you would want to pick up in the app? Also how often would this value change? Who is the persona that would be determining the value?

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Re: Implementation of push messaging in Android
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
Hi @sinan2 - That is correct. The exact configuration necessary for receiving and displaying push messages is dependent on the steps you outlined on Firebase.

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Re: Mobile Properties created in Adobe Experience Launch...
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Campaign Standard
Hi @vacosti - In Launch - have you:Added the Campaign Standard Extension to your property?Try only adding the server address to the Production field. Do not use the same URL address in Dev and Stage. Added the appropriate Data Elements in Launch?Published a Library that contains the extension?After that, try logging into Campaign again to see if the property shows up as "Ready to Configure" in the channels section. Users need to be part of the same Adobe ORG. Launch + ACS will not work if your C...

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We want to help! Let us know if you are interested in learning opportunities.
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
We'd like to know if you would be interested in implementation-oriented learning sessions hosted by Adobe Experience Cloud mobile experts. Please fill out the quick survey below and tell us more about your interests.Adobe Experience Platform Mobile SDKs - User Feedback Survey -Ivan

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Re: Adobe Experience in the Nordic markets?
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Ivan_Mironchuk

Employee

Ivan_Mironchuk
- Adobe Experience Platform SDKs
I'm not sure which form you are referring to? Can you paste a link to the page that had the form you are looking for? This forum is the community for the Experience Platform Mobile SDKs.

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