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Adobe Journey Optimizer Community Lens 6th edition is out.
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  • 3/1/24
      Our Adobe Experience Cloud communities serve as the dynamic core that fosters connections, fosters engagement, and empowers our users to craft transformative digital experiences for their customers. Today, I am delighted to unveil the 2024 cohort of Community Advisors. Comprising passionate and de...

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    Discussions

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    2

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  • 2/1/24
    Hi Journey Optimizer Community Members,   The Adobe Digital Experience Credential Program is looking for beta testers for a new Adobe Journey Optimizer Business Practitioner Professional training course. We would love your feedback.    It’s easy to volunteer! Simply log in to our online Credentiali...

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    Discussions

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    5
  • 4/24/24
    Use this discussion thread to further the discussion regarding the new Code-Based Experience Channel in Adobe Journey Optimizer. If you missed the show, you can watch the recording: New Code-Based Experience Channel in Journey Optimizer . Join us for our next Community Q&A Coffee Break,  May 2nd wit...

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    Discussions

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    465

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  • 4/24/24
    I am trying to understand how to activate on Prospects within AJO. I have a Prospect Namespace created, Prospect Profiles created, and an Audience that includes those profiles. I assumed that I could just create a journey and use a 'Read Audience' step just like I would for a Customer Profile Audien...

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    Questions

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    222

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  • 4/23/24
    Hi Experts, In one of the journeys, I added update profile action and added the dataset in its configuration field.This is the last step of my journey.The journey is running and profiles are qualifying but I'm not able to see these profiles in dataset. Could someone please suggest if it is possible ...

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    Questions

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  • 4/23/24
    Hello Experts, I'm trying to update a mobile number format using journey.I want to add multiple conditions, likeif mobile number 0023456789 then update +23456789 in new_mobile column,if mobile number 023456789 then update +23456789 in new_mobile column etc. trying with some syntax:if substr(mobile_n...

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    Questions

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  • 4/22/24
    Hi, Can you help understand the key difference between AJO Decision Management and Experience Decisioning  feature. It looks like using both you can manage offers. Is the Experience Decisioning only for Code based Experience?  

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    Discussions

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  • 4/22/24
    Hi,In AEP, it was mentioned that Look-alike audiences can be used for other downstream usages, as shown below:The newly created Look-alike audience can be accessed in the Look-alike audiences section of the audience details page, and is also available in the Audience Portal and for other downstream ...

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  • 4/22/24
    Hi everyone, I read the documentation about the web campaign metrics in the reporte section. I have a question about how can I recreate the formula to calculate the percentage of the interactions (INTERACTION RATE). Regards,Diego P.

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  • 4/19/24
    Description -This ability to create an audience and exclude anyone with an email on the master suppression list Why is this feature important to you:Allows accurate counts for email campaigns  How would you like the feature to work:1) ability to create an audience that could be added as an exclusion...

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    Ideas

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    New

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    61

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  • 4/18/24
    When a prospect/Profile unsubscribes from a journey, Which system dataset in AJO captures the information. How Journey uses this dataset to exclude the member from further communications when journey uses different identifier

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  • 4/18/24
    Hi everyone, Is it possible to stop a campaign with an API? Because the campaign is stuck with the status "In Progress", but the campaign has already sent all messages. Regards,Diego P.

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    Questions

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