Adobe Journey Optimizer

Hello Journey Optimizer Community, We’d love to hear from you! Your experience and feedback matter to us, and we’re inviting you to participate in the Adobe Journey Optimizer Adoption Survey to help make your Journey Optimizer experience even better for you. Whether you’ve been using Journey Optimiz...

Our Adobe Digital Experience Communities are the heart of innovation—connecting, engaging, and empowering users to create game-changing digital experiences with Adobe solutions. The Community Advisor Program is Experience League’s flagship initiative to recognize and nurture top-tier experts. These...

Please join me in congratulating our Journey Optimizer Community member of the year 2024: @SatheeskannaK   

Hi All,  While creating offers I found one field to add offer attributes. What is mean by offer attributes, How we can use it ? Can I someone help here.    

Description: I want to upload both desktop-friendly and mobile-friendly images when designing email content to ensure email responsiveness.Why is this feature important to you: This feature is important because it ensures that emails are visually appealing and properly formatted on both desktop and ...

Description: I am looking for ways to enable data segregation within a sandbox, allowing different teams to have access to different objects such as journeys, campaigns, etc. The goal is to avoid the cumbersome process of manually assigning labels after objects are created to ensure that only releva...

Hello,Hope someone can assist.I'm trying to create an unsubscribe link in the email template in AJO. I'm getting a syntax error when trying to access the below fieldWhat would be the proper syntax to access the value in consents.marketing.email.subscriptions.TestListWL.topics.0?Any feedback is welco...

Hello Community,I have the following questions regarding discarded profiles that are logged in the Journey Step Event dataset/schema:How can I obtain detailed information about why a profile was discarded? We have the eventType(has Reason shortform) in the schema under serviceEvent.stateMachine and ...

hi There, need your true support with tough topic that after I created an audience using segment definition then next step, I would like to use empty placeholder of existing field to calculate touchpoint date let's say we have 36 touchpoints to send each one according to their age or registration da...

Hi So..... i have a column in the data schema called eventDate, it is string, date-time format in the standard format (ie 2025-01-13T16:15:00Z) - In an AJO email I'd like to display this as both the date in the format 13-01-2025 and the time as 16:15 for the life of me I cant figure out the converti...

Hello, I am looking for resources for learning the AJO Email Designer in depth. I am aware of the Experience League documentation, and this forum, and was wondering if people have other resources to share. Thank you!

We are setting up some internal naming conventions and Im not able to find any limitation in terms of characters length for the following Journey NameCampaing NameDelivery/Action NameAudience Name For exampleTreatment Name -> 64 Characters Limit

We identified a big change that we needed to make to the creative assets for one of our journeys. Becasue it was just the creative assets and because we had another version currently being worked on (meaning I could not create a new version) I decided to make the update directly in live journey. It ...