Adobe Journey Optimizer

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

Adobe is excited to invite you to a unique opportunity to connect, learn, and be inspired by joining our upcoming product launch event this fall!   Adobe x Conversion Accelerator Tour   ️ September 30th, October 2nd, October 8th, October 14th 2025   1pm – 4pm (followed by networking and drinks un...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

Hi Community members   We have a capping api which can limit the number of custom action's call to certain number. Is there any way to control the number of push notification or email sent in a certain time trame? Can this be controlled?   Thanks, Arpan

Hi Community, Is there a feature available in AJO that allows flexibility in scheduling email deployments based on the customer's time Zone? @SatheeskannaK @Anuhya-Y @Mohan_Dugganab @DavidKangni  

Hi Community, Is it possible to dynamically generate email proofs using actual customer data not in Test profile in AJO? @SatheeskannaK  @Anuhya-Y  @Mohan_Dugganab @DavidKangni 

I checked the Gmail inbox, which has an image preview like below. I want to do the same in the AJO. How do I do that?  

I am looking to run a campaign in AJO quarterly, however out of the box I only see daily, weekly, monthly.  Are there any other places to adjust scheduling outside of these fixed parameters?

Hi Team,  I was creating email content from journey optimizer and while i try to do a test mode , I am getting the error in test mode and the error is as below- "The message has not been published" and the error code that i see in the log is -  CJMCMP-2202-400 So not sure if there is any issue with ...

Hi, I have tried clicking on un-subscribe button while Proof Send in simulate content 1. When I tried using 2 step Opt Out via landing page (Email Identity type)Opt Outs are Recorded at Profile level and similar Events are also generated in Profile2. When I Opt Out using One Click Opt Out Link ( at ...

When we run our daily batched to ingest data to AEP we know that many customers has the same e-mail address and/or Mobil number. There is several reasons for this. But it means also that this data points cant be the validator for a unique customer. This again is creating some issues reaching out to ...

A couple of months ago, the web channel was compatible with Decision Management, providing support for personalization via decision scopes on web pages. Recently, Decision Management support of offers for the web channel has been replaced with a new approach, enabling personalization through code-ba...

Hi Team,  I am currently trying to provide user based offer on the webpage using AJO. When I try to implement this using Custom Code to retrieve the scope details and replace the HTML in the webpage it's working as expected. However when I try to eliminate the use of Custom Code and implement it usi...