Adobe Journey Optimizer

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

Adobe is excited to invite you to a unique opportunity to connect, learn, and be inspired by joining our upcoming product launch event this fall!   Adobe x Conversion Accelerator Tour   ️ September 30th, October 2nd, October 8th, October 14th 2025   1pm – 4pm (followed by networking and drinks un...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

Hi All, How Can I set the frequency to run my journey every month once on Monday at 2PM?I can only find the option for Week and hours. Thanks!

Hi I'm trying to create a custom wait which should wait 7 days after the person received the "What's" email and not wait 7 days after the Open reaction.  So In my journey, after the "Open" reaction I want to add that custom wait activity. Regards. 

HI Community, We have noticed that the content version of the HTML code in Content template is getting changed and recently due to that we have seen a background color issue in the previously created content templates because some class has been added Is there any way we can stop overwriting those c...

Hi all, I want to implement the below scenario in AEP + AJO. Primary Identifier: GAIDAttribute: GID GAIDGIDStart DateStop Datea1 b1 2018-02-12 2028-03-15a1 b2 2017-03-14 2030-06-18a1 b3 2018-02-12 2028-03-15a1 b4 2017-03-14 2030-06-18a2 b5 2022-09-17 2024-12-31a2 b6 2020-08-19 2027-09-18a2 b7 2022-0...

Description:Introduce functionality to allow users to choose the placement of the tracking pixel, either at the top or bottom of emails, directly through the UI interface. This feature would enhance tracking accuracy and improve the overall user experience. Why is this feature important to you:The c...

Hi, I have created simple journey, when user visits "product view" page and goes back to home page, am displayed some heading.  Am able to see entered profiles value increasing. but journey not triggered on web page.I am not sure what else to configure.Please guide me. Thanks 

Description:Introduce a "Pause" functionality for journeys, allowing temporary halts without permanently stopping them. This would help address short-term issues while preserving the integrity of the journey data. Why is this feature important to you:A "Pause" feature provides flexibility in managin...

Description:Dynamic URLs generated from individual offer content are currently not being tracked for email click tracking, even though template language is used to create the tracking links. We need a solution to ensure these links are properly tracked. Why is this feature important to you:Accurate ...

Hello AJO Community, I am seeking assistance with debugging Adobe Journey Optimizer (AJO) campaigns on the web. Despite going through multiple documents, I haven’t been able to find a clear solution. In Adobe Target, we can use response tokens to retrieve details such as the activity name and experi...

Description:We need a feature to filter out automatic email open events that are not caused by recipients or users. This would enable more accurate reporting and evaluation of email campaign performance.Why is this feature important to you:Filtering out non-human interactions is essential for provid...