Adobe Journey Optimizer

We have our flagship skill builder events fast approaching. NYC and Atlanta locations are right around the corner: September 18th and 25th, with limited spots available. The registration link is here. If you are a licensed Journey Optimizer customer, we would love to see you at a location near you...

Hey AJO Community!  We’re excited to kick off a new initiative called Community Ideas Updates—a quarterly roundup that reflects our ongoing commitment to co-innovate with you. Your ideas aren’t just suggestions—they’re directly shaping the evolution of Adobe Journey Optimizer (AJO). Through these up...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

It seems to us that mirror pages is not working when the link is created inside a email fragment, and then used in an email. When you break the inheritage of the fragment it will work, but it you have created a fragment you dont need to change the content in, and it stays "unbroken" the mirror page ...

After the folder structure was introduced for landingpages, out mirror pages of email (read mail in browser) has stopped working, along with the unsubscribe links (that is pointing to a landingpage). We have moved out existing landing pages into new folders, and it seem like this creates some sort o...

Hi Team,I'm trying to dynamically set the locale in the formatCurrency() function in Adobe Journey Optimizer. Here's a simplified version of what I'm doing:{%= formatCurrency(10000, "en_AU") %}Instead of hardcoding "en_AU", I would like to pass a profile attribute (e.g., {{countryCode}} or profile.c...

Hi Team,We are currently trying to understand how the throttle limits are being utilized across different journeys.For example:Let’s say we have defined a throttling rule of 200 calls per second. Our system is triggered by a custom action across 10 different journeys. If one journey receives 300 cal...

Dear Community,I hope you're doing well.I am currently facing an issue with the One-Click Unsubscribe URL implementation in Adobe Journey Optimizer. Despite following the standard setup steps, the unsubscribe link does not appear to be functioning as expected.Could you please assist me in identifyin...

I am working on the conditional checks and have added the attributes from Schema using AdvancedMode and the expression doesn't pass through the journey. The same attribute when used with SimpleMode and adding a condition to check the values of the expression equals to "Y"(String) works well. Have an...

Hi Community, I have multiple journeys where we are sending out 10 or more emails to customer across a period of 1 month. Now to check if any consumer has opted out of email communication, we put suppression audience check before every email. But is there any way either using query service or by bui...

We followed the documentation in experience league to tag the AEM Content Fragments that we want to appear in AJO, however we cannot see them in the AJO CF selector. Reaching out to this community to see if you have successfully created AND if there was an additional step you did to connect the envi...

Hello,I have some html files from our developer that I want to upload into AJO as Email Fragments, but also want to allow users to change text, images, buttons, etc. after they insert the fragments into emails. When I try to enable the editable fields for some of these components, it says "Unsupport...

Does anyone know whether the ability to generate persistent and active mirror-page links for proofs is on the roadmap for AJO anytime soon? Current scenario: You send a proof using a test profile for personalization reasons. The proof includes the mirror page link. The mirror page link within the pr...