Adobe Journey Optimizer

We have our flagship skill builder events fast approaching. NYC and Atlanta locations are right around the corner: September 18th and 25th, with limited spots available. The registration link is here. If you are a licensed Journey Optimizer customer, we would love to see you at a location near you...

Hey AJO Community!  We’re excited to kick off a new initiative called Community Ideas Updates—a quarterly roundup that reflects our ongoing commitment to co-innovate with you. Your ideas aren’t just suggestions—they’re directly shaping the evolution of Adobe Journey Optimizer (AJO). Through these up...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

Description - Send Time Time Optimization Why is this feature important to you - Because my client has campaigns that only require an Email send, so it only makes sense this function should be available in Campaigns and not just Journeys. How would you like the feature to work - This feature is only...

June '25 release notes Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes New capabilities RCS Messaging: Rich Communication Services (RCS) messaging is now supported in the Journey Optimizer, enabling the following enhanced messaging capabi...

Hello,I need to import html files as visual fragments and make certain elements editable so that marketers who don't know how to code can use them. For some reason, the images and buttons work great after importing and converting the html to be more AJO compatible. However, I'm not able to make the ...

I have a journey created successfully in development environment, have packaged and imported into pre-Prod environment, however whilst Publishing the package, encountered below error. Have anyone experienced similar error? Any help is highly appreciated.

Let's say I want to boost offers by the moon phase in customer's city.I created a journey with a custom action that calls an API to get the moon phase by customer's city from the profile. So far so good. I also created a collection of offers, each having a MoonPhase attribute, e.g. Full Moon, Waxing...

Fast, Reliable Automation with GenAI—It’s Happening At Adobe, innovation and customer experience go hand in hand. We’ve already made great strides with Customer Use Case (CUC) Automation, simulating real-world workflows to catch bugs before they reach our users. Now, we’re taking that even further—b...

Discover how fashion retailers can eliminate multiple individual campaign assets creation using Adobe Journey Optimizer and AEM Dynamic Media integration. One dynamic template can now power personalized campaigns across customer segments, regions, and loyalty tiers—dramatically reducing production t...

Adobe Journey Optimizer (AJO) provides reporting dashboards that offer a high-level view of journey performance for targeted audiences. But what if you want deeper insights—like understanding how different audience segments performed? By integrating AJO data into Customer Journey Analytics (CJA) and...

Hello,If I have dynamic content in an email, and it's possible that some customers might qualify for multiple variants, which variant would they receive? Is there a way to set priority for the variants? Or will the first variant automatically take priority?

Is there any way to upload content to Assets Essentials? Img's etc?I see that you can only upload content fragment: https://developer.adobe.com/journey-optimizer-apis/references/content/#operation/createFragment