Adobe Journey Optimizer

Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

Hi Community, Here's sharing with you an excellent video on how to set up abandoned cart campaigns. This video offers some fantastic tips and strategies to enhance your campaigns and recover lost sales, and can help you improve your abandoned cart campaigns.    What we would love to know from you -...

Hi everyone, We are having to create upwards of 250 folders in AJO Assets to hold assets for different client business units. Each of these folders needs to contain 4 sub folders under it. Is there an API available for Assets in AJO by which these folders can be created in one go? Regards,Shashank S...

Hi,I am inserting an opt out landing page in the email content getting the below error in AJO. {"journeyVersionUid": "2e250d08-bc2c-42ef-8245-6728bfae2734","orgId": "C73F174362AB26490A495EC6@AdobeOrg","error": [{"Email": {"type": "https://ns.adobe.com/aep/errors/CJMMAS-2001-200","title": "The opt-ou...

New certification alert!The Adobe Journey Optimizer Business Practitioner Professional certification is now available! Read on to learn about the array of resources we’ve created to help you be successful in passing your exam. Practice test availableTaking the practice test will help you gauge your ...

Hi there, We have a Journey starting with a Read Audience node reading off a batch segment. The concern from our marketing team is that the size of the batch is huge (1M profiles) and would like to send out in small batches. We are planning to use Condition, and impose a profile cap of around 10K fi...

Hi, I'm currently working on creating some extracts from our AJO instance which would allow us to store internally the html templates created within our AJO instance.This will help us with forming our own internal contact history (fed into from various platforms) which would give a view of the HTML ...

Hi there, Is there a way to include multiple batch audiences at the start of the journey? Using the Read audience node, I can only select 1 audience, and the only solution I can think of is creating another audience in AEP that contains the multiple audiences - but that's not efficient work. Thanks.

Use this discussion thread to further the discussion regarding the new Code-Based Experience Channel in Adobe Journey Optimizer. If you missed the show, you can watch the recording: New Code-Based Experience Channel in Journey Optimizer . Join us for our next Community Q&A Coffee Break,  May 2nd wit...

I am trying to understand how to activate on Prospects within AJO. I have a Prospect Namespace created, Prospect Profiles created, and an Audience that includes those profiles. I assumed that I could just create a journey and use a 'Read Audience' step just like I would for a Customer Profile Audien...

Hi Experts, In one of the journeys, I added update profile action and added the dataset in its configuration field.This is the last step of my journey.The journey is running and profiles are qualifying but I'm not able to see these profiles in dataset. Could someone please suggest if it is possible ...

Hello Experts, I'm trying to update a mobile number format using journey.I want to add multiple conditions, likeif mobile number 0023456789 then update +23456789 in new_mobile column,if mobile number 023456789 then update +23456789 in new_mobile column etc. trying with some syntax:if substr(mobile_n...