Adobe Journey Optimizer

Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

Hi Community, Here's sharing with you an excellent video on how to set up abandoned cart campaigns. This video offers some fantastic tips and strategies to enhance your campaigns and recover lost sales, and can help you improve your abandoned cart campaigns.    What we would love to know from you -...

Every few years, the industry undergoes a technological evolution that affects products and the foundational operations of each company's ecosystem. In recent years, Adobe has been at the forefront, particularly with innovations such as the Adobe Experience Platform and apps like Adobe Journey Optim...

Hi...We are trying to send multiple message for single customer based on his last day purchase data.All the purchase history related information is stored as events in XDM experience event schema.We need to use the past day purchase related information for personalisation and need to send individual...

Hi there, We have a schema structure that looks like this:(#{ExperiencePlatform.ABC.profile.tenantid.DDDOfferRecos.all(currentDataPackField.AA.AAOffers.ServiceAddress.offerCategory == "Fastfood").AA.customerID} - DDDOffersRecos is an array- ServiceAddress is also an array I want to loop through all ...

Hi,  I have create an IP pool in AJO and when I create an email channel surface using that IP pool, I get the error 'Maximum runs 15 for the workflow step IPAffinityProvisioning are reached. (CJMRT - 110001-500)'  I am not sure how to get more details on this error or even resolve it.  Any help woul...

Hello,  I created a Subscription List and attached it to a LP. The LP is designed to the Opt-In to a service. I subscribed myself to the list. What I'm also trying to do is once I subscribe, I would like the Language field on my profile to update - add value 'FR' or 'French' to that field.  When loo...

Hi there, We are looking to launch a push notification with personalized content using attributes from a collection array. Upon inserting the array into the editor, we noticed that there is no option to choose array positions like the advanced expressions and is returning null. Is collection not sup...

Campaign can not be activated until all errors are resolved.Email Personalization not allowed in domain name. (CJMTL - 010018-422) I went through the documentation and can't find how to resolve this. Any tips?

Profiles are not generating for a streaming ingested dataset. I can see the data in datasets and via query service. But when I am searching for profiles it's not coming.            

1st Question:May I know if there is native connection between AJO with Azure MySQL DB?2nd Question:From the perspective of Sources connection, is Azure MySQL DB same as MySQL?Thank you!

Description - Given AJO developers that ability to quickly retarget profiles that were either mistakenly missed / went to the wrong path / errored out due to human errors like wrong rules set in conditions or vice versa, exclude customers who received xyz notifications from AJO already.  Why is this...