Expand my Community achievements bar.

Dive in, experiment, and see how our AI Assistant Content Accelerator can transform your workflows with personalized, efficient content solutions through our newly designed playground experience.
SOLVED

Subscription Lists and Profile Updates

Avatar

Level 2

Hello, 

 

I created a Subscription List and attached it to a LP. The LP is designed to the Opt-In to a service. I subscribed myself to the list. What I'm also trying to do is once I subscribe, I would like the Language field on my profile to update - add value 'FR' or 'French' to that field. 

 

When looking that documentation - I see that I can add an Audience Reaction that would then listen to my Subscription list and (I would choose ENTER since they will be added once they Opt-In) and then I can send a Confirmation email. I also tried to use the Update Profile activity, and that where I get a little lost. When looking at the Schemas to choose, I don't see my main schema, can someone guide me on how to get the Profile field updated on the schema. 

 

Also - how can I view the profiles on the Subscription List. I know I'm on there, but the Profile preview always returns 0. I even tried to query my List and it still returns 0, even though the report has 1 subscription. 

 

select
*
from cjm_email_tracking_experience_event_dataset
where _experience.customerJourneyManagement.messageInteraction.subscription.subscriptionListID = 'MDH - French Test List'

1 Accepted Solution

Avatar

Correct answer by
Employee

Kindly take a look at this documentation https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journe... on update profile node. You should ideally be able to select the schema, dataset (if you have created one) and the fields to be updated.

View solution in original post

2 Replies

Avatar

Employee

Subscription list Id / name / title usually does not contain spaces. Did you check if that's the right one ?

Avatar

Correct answer by
Employee

Kindly take a look at this documentation https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journe... on update profile node. You should ideally be able to select the schema, dataset (if you have created one) and the fields to be updated.