Adobe Journey Optimizer

Calling all Journey Optimizer customers!  We are excited to bring an immersive in-person workshop to a city near you in October and November—London, UK; San Jose, CA; New York City, NY; Atlanta, GA; and Sydney, AUS—to explore the product's unique value and participate in interactive guided sessions...

Hi community,    The rise of Generative AI presents incredible opportunities, but it also comes with responsibilities. Check out this comprehensive post that outlines essential guidelines for leveraging Generative AI in a responsible and ethical manner across our Adobe Experience Cloud solution comm...

Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

We have the entire AEP setup on customer level. And for every customer, all their accounts are available in array format. We want to achieve the below objective in AJO: Objective - For a journey, if a customer ‘X’ gets communication for his one account say ‘123’, they should not get targeted for sam...

Hi everyone, How can I get the day of the week from the expressions section in Adobe Journey Optimizer? I was trying the following way, but I don't see a function that allows me to get if it is Saturday or Sunday based on the now() function. Regards,Diego P.

All,  I How do I load an .ics file into AJO or Experience Manager Assets so I can get the link for it. Based on the documentation is a previous post,  they say load to my ESP (AJO) and get the link. I've tried a few methods and the closest I get is a shared link that doesn't work.  If AJO has the ca...

i would like Fragment to manage the BAU eDM offer, however every offer have the "number / symbol superscript" in the content with related Declaration in the footer, have anyway can be align and manger in different eDM? thanks 

Hi,  I have a UAT Sandbox for AEP and AJO. How do I make sure that I do not send out communication to profiles after activating a journey in UAT environment?Basically I want to understand how UAT and PROD environments are distinguished in AEP and AJO. Please also share link to any documentation if i...

Hi, I am using AJO, and I am triggering an email to some profiles. The email has a CTA and if someone clicks on the CTA and does not make a purchase, I want to send them a follow-up email after x days. Can someone help me design this journey?

Hi ,    Anyone Explain these points in journey action and provide example for understand?  Three retries are systematically performed in case of an error. You cannot adjust the number of retries according to the error message received. Retries are performed for all HTTP errors except for HTTP 401, 4...

Hi @dugganab @SatheeskannaK I have one doubt in the custom date format we can use only date time format only. but the attribute i have data type is in date format when i am using it in the Custom Wait period with the function DateTimeOnly it is returning me "2023-08-18T00:00:00.000"  but the wait ac...

We are using offer attributes in AJO to define few dates and later we want to use this offer attribute to calculate the ranking of the offers   The offer attribute has the following structure offerApplicableOn 21-09-2024,23-09-2024,25-09-2024   In our ranking we are using offer.characteristics.get("...

Hi, I've created two journeys using Jump activity J1 J2 The custom action is sending journey data to a slack chat The thing is I'm receiving that AJO data twice in slack (and I also tested using email and I'm receiving two emails) Why that? Thanks.