Adobe Journey Optimizer

Calling all Journey Optimizer customers!  We are excited to bring an immersive in-person workshop to a city near you in October and November—London, UK; San Jose, CA; New York City, NY; Atlanta, GA; and Sydney, AUS—to explore the product's unique value and participate in interactive guided sessions...

Hi community,    The rise of Generative AI presents incredible opportunities, but it also comes with responsibilities. Check out this comprehensive post that outlines essential guidelines for leveraging Generative AI in a responsible and ethical manner across our Adobe Experience Cloud solution comm...

Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

Hello, How do I exit {{#each}} loop if a certain condition is satisfied within it?

Hi all, I have a requirement where I want to start the journey after the user has performed a transaction and an additional event from Pega has been received.The flow of events is such that a transaction will be made by the user at a store, that event will be received via the transaction events data...

Watch this introductory session to Adobe Journey Optimizer and get empowered as a beginner to create SMS and Push channel customer experiences that drive results using personalization: Journey Optimizer Mobile Capabilities   Please reach out through the below commnet section in case you have any qu...

Watch the recording of Adobe Journey Optimizer Essentials webinar and learn the essentials of building Campaigns, mapping Customer Journeys, and creating Landing Pages for maximum impact: Adobe Journey Optimizer Essentials - Creating Campaigns, Customer Journeys, and Landing Pages   By the end of t...

I am looking for a guidance on how to setup AJO sandbox, data availability and permissions.Someone did, know this, please guide. Would like to setup a Sandbox environment and get started.

Hi Team, I am testing the process of unsubscribing my profile and have marked the 'unsubscribed' list value as 'n'. How can I remove my profile from the unsubscribed list in Adobe Experience Platform (AEP) or Adobe Journey Optimizer (AJO)? Please refer to the attached screenshot in AEP my profile.  

Hi ,I have created an offer where it targets all the female customers having firstname and account no.. I haven't added any event to my decision rule keeping in mind that AJO doesn't leverage the offer which has event based decision rule.Created personalized,fallback,collection and the decision scop...

How do I query real-time interaction data for immediate journey actions in adobe journey optimzer

How do I join multiple datasets to create a comprehensive customer view?