Adobe Journey Optimizer

Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

Hi Community, Here's sharing with you an excellent video on how to set up abandoned cart campaigns. This video offers some fantastic tips and strategies to enhance your campaigns and recover lost sales, and can help you improve your abandoned cart campaigns.    What we would love to know from you -...

How to write the condition in journeys which checks if today's day of the week is mon-fri or saturday/sunday?Something like dayofweek in MySQL

When we create a campaign, in the email action surface configurations can be added. But how to change/configure the execution address at campaign levels? It is possible to override it journeys, so checking if its possible in campaigns? 

I am curious if anyone has found a simple lightweight software to trigger an event to 5-10K customers with a custom data set.   I have a file provided by a business team with 30-40 data points that I need to include in the email that customer receives.  I need to do this infrequently and the data ma...

Hello, In one of our clients' use case, we are working with an external system to which we need to make two API calls.Call 1: Will give an API token. This API token is sent in response header (not in response body)Call 2: Using the token from call 1, we have to call another API end point to save/upd...

Hi Team,      After exploring the email template design, I initially opted for the "Switch to code editor" mode. However, when I wanted to return to the "compatibility mode" (normal drag and drop mode), I couldn't find the switch button. Could anyone help me with switching back to "compatibility mod...

Hi Team,       After sending the proof and verifying its contents, the "View Proof" section consistently displays zeros for Delivered, Excluded, Sent, Bounce, Open, Clicks, and errors, despite receiving the proof email. Can someone please clarify why this discrepancy occurs?   

Description -In AEP/AJO we can see the events on the customer profile, however it would be beneficial to be able to see just summary of specific event types.  Why is this feature important to you -Need to see a summary of the customers email experience within the AJO tool. How would you like the fea...

Description -We use a specific naming convention for our Journeys and Messages.   Based on these, we can quickly determine if this is an offer or if it's an update.     We want to be able to cap the number of offers sent to a customer but not the number of updates sent.  As such, we need to be able ...

Using Google’s Firebase Messaging service for both Android and iOS push messages.  Does Adobe Experience Platform/AJO support this setup of using one service provider for both Android and iOS push messaging?

Adobe Journey Optimizer Business Practitioner Professional free online training with exam preparation. Have a question about the AJO Foundations course, AJO Business Practitioner Professional course, or the Certified Professional exam prep guide listed on the certification information page? Reply to...