Adobe Journey Optimizer

Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

Hi Community, Here's sharing with you an excellent video on how to set up abandoned cart campaigns. This video offers some fantastic tips and strategies to enhance your campaigns and recover lost sales, and can help you improve your abandoned cart campaigns.    What we would love to know from you -...

As I read in the documentation code base experiences are run as soon as WEB SDK is loaded. Taking into account that WEB SDK should be in the head section of the page. What if we would like to (as an experience) personalize some banner. Then in the js script we should check if DOMContentLoaded event ...

Hi! I wanted to try this new feature in one of my active journeys, but an error keeps popping up saying:"There was a problem loading your project. Please refresh the page and try again".I did that, but nothing happened and there is no way to go back to the other view. What can I do?

In AJO I want to use switch case in HTML for finding the set of data to be personalised inside each case.

Hello,I do have date format like this "formatdate(now(), "%BI %2D %4Y")" in ACC but  I want to use this in AJO. How this can be achieved. Expected result is "JUNE 21 2024"  

I am not sure if in documentation it was 100% confirmed but the customer might be in the same time in the origin journey and in target journey?

Hi all, As we scale and build more journeys into AJO, we will need a way to start proactive monitor & alert if certain journeys are working and delivering, and throw errors if not.  Curious how are people approaching this since this is not an OOTB feature, I am also wondering if there's any creative...

Hi Team,I have to hide the view in browser or mirror page text, when it opens in the browser 

Hi,I can't publish any new audiences using the Audience Composition canvas. I have not reached the maximum of live audiences. The error message is "internal server error". How can I find more information on this error? Best regards,Mikael

June 2024 release notes Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Content Fragments customization: You can now define specific fields in a fragment that can be edited when the fragment is added to a campaign or jo...

I am tryign to use the following code:{% let newDate = profile._loyaltyone.onboardingJourney.firstOffer.endDate %} New Date = {%= newDate %}which returns the following:New Date = 2024-05-12T00:00:00Z I would like to format as "May 12, 2024" but my code is not working:New Date = {%= formatDate(newDat...