Journey global report is not working

[Andrea_Varela91]

Hi! I wanted to try this new feature in one of my active journeys, but an error keeps popping up saying:

"There was a problem loading your project. Please refresh the page and try again".

I did that, but nothing happened and there is no way to go back to the other view. What can I do?

[SatheeskannaK · Accepted solution]

@Andrea_Varela91 Take a look at this documentation on the prerequisites for accessing the new reporting interface. As a workaround, if you click on the journeys under the Journey management should take you back to where you were earlier.

[Andrea_Varela91]

Thanks!