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SOLVED

Unitary event is not working

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Level 2

hello everyone, 

 

I have created a unitary event with the following system managed schema - 

AJO Email Tracking Experience Event Schema with having the following condition -

 Phani_Rajesh_Reddy_Manam_0-1760423333725.png

 


Here i have my journey id from another journey which i have got the email and clicked on the CTA link. post publishing the event journey and i see inside my profile i have the interaction activity captured as well. 
Phani_Rajesh_Reddy_Manam_0-1760423261413.png

 

and also does events have draft & published status as well? because i don't see any from my end when created and directly using them in journey as well. 


1 Accepted Solution

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Correct answer by
Employee Advisor

Events ingested in batch or events from internal Journey Optimizer datasets (Message Feedback, Email Tracking, etc.) cannot be used to trigger a journey. 

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configure-journeys/events-journey... 

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1 Reply

Avatar

Correct answer by
Employee Advisor

Events ingested in batch or events from internal Journey Optimizer datasets (Message Feedback, Email Tracking, etc.) cannot be used to trigger a journey. 

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configure-journeys/events-journey...