Adobe Journey Optimizer

Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

Hi Community, Here's sharing with you an excellent video on how to set up abandoned cart campaigns. This video offers some fantastic tips and strategies to enhance your campaigns and recover lost sales, and can help you improve your abandoned cart campaigns.    What we would love to know from you -...

I noticed that, unlike emails, there isn't an option to add Offer Decisioning in Web Campaigns. Could you please explain how web campaigns with offer decisioning are configured in AJO?I am aware of a document available for configuration via Web SDK, but I would like to understand how offer decisioni...

I am trying to understand how to render properly code base experiences. In the documentation there is info that you should send with the sendEvent decisionScopes:https://experienceleague.adobe.com/en/docs/experience-platform/web-sdk/personalization/rendering-personalization-content However where you...

Hi,We would like to retrieve all offers a given userprofile (it can be userID or or any unique Identifier) using API call.we have seen delivery api to retrieve based on decisionscope or based on placementID and Activity ID.https://experienceleague.adobe.com/en/docs/journey-optimizer/using/decisionin...

Hi Team,I want to discuss is there any possibility, that if I schedule a query seeking some data, let's say unsubscribe data from a journey for the past 24 hours. And if that data value crosses a threshold like unsubscribe value is greater than 10. I will get an email from Adobe that threshold unsub...

We would like to understand apart from AJO's basic OOTB email open/click rate reporting, is there any way within AJO platform to track conversion (e.g. purchase events/ event registration)? Are there any native reporting to view such conversion?Thank you.

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Is there a way to build a simple piece of code that we could leverage within a WAIT condition that will ONLY send people through during Monday to Friday from 9am-5pm?Currently I use a Time Condition where I select the day and hours I want customers to pass through. But after running some tests I don...

Hi! I wonder if there is any chance for the users to opt out for a specific journey wich contains several steps. I mean, a contact enters a 3 emails/steps journey, that are going to be sent during a week. I wante to give the contacts the chance to opt out from the next steps.I added a condition to c...

I would like to use web channel in AJO and editor does not load. I use different browsers - Edge, Chrome, Chromium, Mozilla . Installed Adobe Experience Cloud Visual Editing Helper and still editor does not work. I disconnected from corporate VPN. Any hints?

Hi @SatheeskannaK @dugganab @Anuhya-Y @_Manoj_Kumar_ Is there any way we can manage channel surface in condition activity without adding any new email activity.Eg : if code is  Status=1 then i have to select the channel surface is ABC and if the Status = 0 then the default channel surface has to be ...