Description
For an offer in the Decision Management, I would like to be able to configure how many times a profile should be able to see an offer during a chosen time period. It's already possible to set up a capping count and reset capping frequency but I would like to have an extra option for adding time periods when an active offer can be temporarily paused for a profile.
Use case:
Asking customers to fix their interest rate on their housing loan from a short time frame to 5 years.
The offer capping is three and the reset frequency is monthly. After two months of showing this offer, the offer should be paused for 6 months, thereafter again showing to the customer with a capping of three times and two monthly resets. And so on...
Why is this feature important to you
We have offers that are "always on" type of offers - not changing over years. However, we don't want to spam our customers with this type of offers and because of that we would like to have the option of a temporarily paus for any customer who has seen the offer for some time.
How would you like the feature to work
Add an extra option in the offer creation to be able to set a schedule for when the offer should be temporarily paused for an eligible customer that has seen the offer (capping) for some time (reset frequency).
