Product Communities

I want to Send 50K emails per day wher my total pool is ~900K then can you help what should be the plan to set up from AJO ?  If yes - how We can handle this situation . Can any one help to create a plan for this  

Hello everyone,I'm trying to understand attribution models in CJA.I'm comparing two attribution models in a CJA workshop. I'm surprised to see that when I compare a last touch model versus an engagement model (both with 7-day attribution windows per person), when viewing the data in a graph, the engagement attribution model's trend returns data from 7 days prior to the range I'm analyzing, while in the last touch model, the data starts counting from the beginning of the analyzed time range.Both models attempt to analyze the beginning of a process for a specific campaign.Can anyone help me understand this?Thank you very much.  

I’m exploring automation testing options and wondering if Playwright or any other automation testing tool can be used in EDS. Has anyone tried integrating Playwright, Selenium, or other tools for testing in EDS? If so, what were the challenges, and are there any best practices to follow?

I am running into conflicts where multiple teams working on non Adobe platforms and wish to have central repository for storing raw working files for collaboration. I wish to keep these files away from DAM to avoid cluttering. Is there any recommendation on handling these creative team’s query? Storage space: ~10 TB

Hi,I am facing an issue where the screen reader (NVDA) is reading out ‘edit unavailable read only’ for all the accessibility tags with <form> tags.<form> tags are generated for all the text field objects from XDP.Is there any way to prevent NVDA from reading this out loud or to prevent <form> tags being generated in the rendered static PDF using output service.Appreciate any help on this topic. 

Hi,Let me explain what I’m trying to do.We have a custom user typeahead field. When that field is populated with someone’s name and the ticket is raised, I want the ticket status to change to CLIENT REVIEW. Once the status changes, the approver should be the person whose name is entered in the typeahead field (the name could be different for each ticket). After that person approves, the ticket status should move back to NEW, where the default approval process (applied to all requests) should start.My Fusion scenario works up to fetching the user ID from the typeahead field, but I’m unable to set the approver based on that field.Can you confirm whether this is possible? Regards,Diksha G.

Going back to basics here but is there a way to add an “Email” icon to the RTE toolbar so authors can simply copy and paste an email address into the field without having to worry about adding in “mailto:” prefix?We have a lot of authors who forget this prefix which then turns the link into http://email@somewhere.com causing it to break and show up on our scans as 404/broken link.Seems odd that Adobe would omit this from the UI or any option to configure this to the RTE if needed.RegardsChris. 

Hello Everyone,In Adobe Campaign Classic, I am writing a custom typology JavaScript rule that needs to evaluate recipients using campaign‑level or workflow‑level information.While testing, I observed the following behavior in typology JavaScript execution:vars is not defined instance.vars is not defined Workflow transition variables are not accessible Campaign / operation attributes cannot be accessed via Control Typology JavaScript  Is there any supported way in Adobe Campaign Classic to access campaign‑level or workflow‑level data directly inside a control typology JavaScript rule?Or is Control typology JavaScript intentionally isolated from workflow and campaign context by design? Thanks!!!Pradyumn  ​@ManviSharma ​@giuseppebaglio ​@AmitVishwakarma ​@arpan-garg ​@muskaanchandwani 

Hi All We would like to integrate Writer agent with Workfront using Fusion. if anyone already done it please provide some suggestions. ThanksSamyuktha 

Hello ​@CynthiaBoon - I hope you're doing well. Could I please have the Workfront Planning recording from March 3rd? Thank you.

Hi Workfront SME’s- late last week, hundreds of very old proofs appeared in the My Approvals widget for several users in our Workfront instance (our Deputy CMO has 184 proofs from 2022 & on- the normal amount is 10). Did anyone experience a similar issue? We have had several instances of the My Approvals widget being out of sync with the Proofing module. This issue has happened to us 8 times since May 2025. I sent off a ticket to Adobe on Friday morning asking tech support to re-sync WF & the proofing module immediately, and I AM STILL WAITING for the re-sync to happen. Meanwhile, with hundreds of outdated proofs in the widget, it is causing confusion about what does or does not need to be reviewed, is causing delays on feedback & approvals, and is forcing people to create workarounds such as sending assets via email for approval, which could cause problems for us with internal audits in the future. 

Is there a way to identify document move from 1 folder to another in fusion?

is there any Configuration Guide document for the OCM ? I have attached screenshot of guide document for Adobe Campaign. 

I made a report in Workspace and noticed hits from Linux. I broke it down by User Agent and most of the traffic were from Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.3. It’s also interesting that the Bounce Rate from these visits are very high, 99%. Are these from bots? If so, is the best way to handle it by making a Processing Rule (in Admin)?  

In AA it is possible to resize multiple columns of metrics at the same time in freeform tables. However this nifty feature doesn’t work in CJA as far as I have found. Copilot gives this response:In Adobe Customer Journey Analytics (CJA), there is currently no feature that allows you to bulk‑resize multiple metric columns at once. Column width in Freeform Tables can only be adjusted manually, one column at a time, by dragging the column borders in the Workspace UI.Is this feature planned to reappear in CJA?

Hi! Greetings for the day. We are implementing CJA for a leading Healthcare client. We are currently in the discovery phase, where we propose that they start with the CNAME approach using the Web SDK. Given that the CNAME approach is also not full-proof with browsers like Safari, they also want us to explore the Edge Network API for a future-ready implementation. They don't have CDP, and for now, they will only be sending web events (website interactions)-related data to AEP. What I understood is that the API is useful for environments that do not support Web or Mobile SDK, but we can deploy the Web SDK JS on their website. They are considering the advantage of a secure and authenticated way to send sensitive data to the platform via the API, but they only have the website/clickstream data at the moment, which I believe will go through the unauthenticated endpoint (or can we use the authenticated endpoint here?). I believe sending events data for 1000s of website users via the API is n

In our organization, each business unit (BU) has its own portfolio. Within these portfolios, programs are organized and aligned to the respective BU. However, is there a solution for a program to span across multiple BUs—essentially, for a single program to be associated with more than one portfolio?

Hello,I have a question regarding Content Fragment permissions in AEM as a Cloud Service.A user can publish Content Fragments from the Assets console, but when opening the Content Fragment Editor, the Publish button is not visible.The user currently has: jcr:all on /content/site jcr:all on /content/dam/site Membership in groups such as Authors, Contributors, and AEM Sites Content Managers (author). The user can edit and save the fragment without issues.Is there any additional permission or group required for the Publish button to appear in the Content Fragment Editor (for example jcr:replicate or workflow permissions)?Thank you for your help.

Hi everyone,Hoping someone can help me out here. I’ve been tasked to figure out how to create a multi-stage proofing workflow but if an approver in stage 1 rejects the proof, stage 2 and any subsequent stages will not be activated. I’ve tested this and it does not seem to work. In my stage 2, I’ve made sure to select “All decisions are Approved or Approved with changes on parent stage” in order to activate Stage 2. I had one approver reject and one approver approve in stage 1 and stage 2 was still activated. I had also tested using “All decisions are Approved on parent stage” to see if that would work but it did not. Stage 2 was still activated even when 1 approver rejects…. Any tips on what went wrong or how this should be set up differently? Any insights would be appreciated!Thanks!

We deal with students coming into our chat and like to “prank” us. Is there a way to block them from chatting back in besides taking them as a oneoff and adding them to a smart list. Also is there a way to upload canned responses that our agents can quickly select when they are in a conversation?

Hello,We are new to the web channel and have only started exploring using it within campaigns and journeys. When I tried to set up an experiment in the web action, I saw that the success metrics look a bit off:Are these really the options for web success metrics? Or is this potentially a configuration problem?

Hello,Can you confirm?Connection Method: Adobe I/O API integration using OAuth 2.0 authentication  Data Synchronization: Real-time push with 15-minute batch fallback for reliability  Error Handling: Three retry attempts with exponential backoff (1min, 3min, 9min)  Performance Requirements: <3 second response time for asset linking, 99.5% uptime 

hi folks, I  had to write a link rewriter but I get the above warning with it. So the jist is, I stored the resource Resolver in the init() and use it in the startElement() I don’t know any other way of doing a link rewriter except this :-)Any suggestions welcome.thanksFIoa  @Component(        label = "External Link Transformer Factory",        description = "Rewrites external links by ...")@Service(value = TransformerFactory.class)public class ExternalLinkTransformerFactory implements TransformerFactory {    @Property(value = "extlink", propertyPrivate = true)    private static final String PROPERTY_PIPELINE_TYPE = "pipeline.type";    @Override    public Transformer createTransformer() {        return new ExternalLinkTransformer();    }        private ResourceResolver resourceResolver;    private class ExternalLinkTransformer implements Transformer {        private static final String TAG_ANCHOR = "a";        private static final String ATTR_HREF = "href";        private ContentHandle

Hi! I created a query audience in an effort to test out the EXCEPT logical operator. I never have issues with adding or changing the AND or OR operators. However, when I add the EXCEPT, I can’t seem to figure out how to undo it and change it to a different operator again. Would love if someone could share how to switch it back, if at all possible. Thanks! 

I am trying to create a dashboard for a director who wants to see not only the info of those she manages, but also the ones below her. For example:Director manages A and B. A manages person 1 and person 2. B manages person 3 and person 4.The director wants to see info about A, B, as well as person 1, 2, 3, and 4.Right now, I am only able to see those she manages directly, using the User > Manager ID = $$USER.ID.I would also like this report to be use-able with other directors down the line.Is there a way to show in reports (both reports and calendar reports) not only her direct manages, but those below?It might be a common need so if there’s a plethora of existing resources for this, please let me know!Thank you!