Product Communities

 Good morning,Recently I’ve been trying to make a deep dive on the Time on Site users spend on my web and I noticed that I have a very big difference between the Time on Site we see on the Freeform table for All visits, and the time we see in the the Key Metric Summary, even though we have the same filters applied.I can tell it’s because of the days average but I would need you as experts to help me understand:Why such a big difference The meaning of each KPIThank you in advance!

We are trying to upload a new classification file (.tab) in Adobe Analytics - Admin > Classification Importer. When we upload the file the section with “Overwrite data on conflict” checkbox greyed out / not selectable. We need our data to fully update based on our new file. Is it going to update the data if that checkbox is not checked?  Appreciate your help. Thanks!   

Hello Team, Is there any way to access AEM Experience fragment in AJO ?​@ManikSingla  Could you please advice on any possible ways to do this as per this comment on a previous post - Thank you!

Hi!!Since late december 25, beginning january 26, we have noticed a spike in Direct / Bookmarked traffic and a drop in SEO. The only reason we could find was that the spike corresponds to an update to iOS 26.We can see clearly the impact iOS had on the dropping of SEO and the rise of Direct.We investigated with other markets / projects / clients, and this does not happen in their results - it is occurring only on this specific project in Spain.The only hypothesis we have is that the iOS update is affecting Adobe and is including visits from iOS 26 as Direct rather than SEO.Is there a way to correct this? 

I have a report that totals the number of label jobs in a day, and each job has a quantity.The results are grouped by day, so the summary tab has the date, count of jobs for each day, and a total sum of labels produced (custom field - number format).the data displays properly on the summary tab, and the complete data shows up on a PDF export, but the Sum column has no data in the excel data exports.  if i export tab delimited to notebook, the totals are also there.  any help?  thank you. 

Currently in Adobe Analytics Analysis Workspace, combo charts provide limited flexibility when visualizing multiple metrics together. Users often need more control to better represent different types of data (e.g., trends vs. volumes) within a single visualization.We propose enhancing combo chart functionality to allow customizable combinations such as:2 line metrics + 1 bar metric 2 bar metrics + 1 line metric Ability to freely assign chart types (line or bar) to each metric independentlyUse Case:In many reporting scenarios, analysts want to:Show trend-based KPIs (e.g., conversion rate, CTR) as line charts Display volume-based metrics (e.g., visits, revenue) as bar chartsCurrently, the lack of flexibility limits effective storytelling and forces users to create separate visualizations or compromise on clarity.Proposed Enhancement:Enable per-metric chart type selection within combo charts Allow dynamic switching between line and bar for each metric Improve legend/UI controls to support

Hi  I was hoping someone could help me understand how the binding works with fragments. We created a address fragment and used it on our Adaptive form. The Adaptive form is already bound to a .schema.json. The address exists as a panel under Personal Information. So, we replaced this address panel with a fragment and bound the fragment to “$.yourinformation.address” where “yourinformation” is the parent panel. The fields within the fragment are all bound to themselves like $.street etc.When we submit this form, the JSON shows the address outside of yourinformation. This is not matching with the .schema.json and so prefilling is failing on the XDP. Below are the screen shots i have attached.    

I am trying to populate data from Custom Objects in Marketo into a data field in Marketo as well. I know I can’t use smart campaigns with flow step of Change Data Value but I would like to know if there is a way to do so.

In this session, Joe and Deepthi introduced the AI Assistant Brand Kit in Marketo Engage, a feature designed to help users maintain brand consistency across their digital assets. Deepthi detailed how administrators can define and manage specific brand guidelines for text and visuals, ensuring that all AI-generated content—including a new feature that extracts information directly from URLs—aligns with company standards. Beyond content creation, the session highlighted a brand alignment tool that scores both AI and manual content for quality and compliance, followed by a Q&A segment covering permissions, workspace scoping, and the commercial usage of generated images.AI Generated timestamps:Introduction & Feature Overview 01:01  Managing Brand Guidelines 03:34  Content Generation 11:10  Brand Alignment & Scoring 13:50  Q&A Session 16:49 Follow-Up Info 24:46  URL Content Generation 29:11 

Hey Marketo Community!I have a few questions about Marketo instance migrations, specifically around what does and does not carry over after a configuration copy. Email Links and Asset References - Which email links or asset references, if any, may break and require manual updates after the configuration copy?  Specifically, I’m asking about emails: Referencing assets via Design Studio / image picker Using manually pasted links Using program tokens containing links   Landing Page URLs - For active landing pages, do existing URLs carry over to the new instance? My understanding is that they would if the domains remain the same, but I’d appreciate confirmation.   Historical Data - Does historical data carry over, or is it cleared by default? Adobe’s scope appears to include only: Cookie migration Person record migration for Marketo-only records Program and static list membership migration 90 days of email activity migration Any insights are appreciated. Thank you!

 Product area: Audience builder UI (AEP Audiences / AJO Audiences) — field selection/search, audience enrichment dataset selectionProblem: When creating audiences in the UI (especially when leveraging audience enrichment datasets), the field/dataset picker becomes visually cluttered. Search returns too many similar results with limited ways to narrow or rank them, which slows down audience creation and increases the chance of selecting the wrong attribute/dataset.Request: Enhance the audience builder search experience to support filtering and prioritization so users can quickly find the right fields/datasets and reduce UI clutter.Requested enhancements:Filter by metadata (e.g., dataset, field group/object, namespace, label/tag, data type, source system, enabled for audience enrichment). Include / exclude logic in search (e.g., show items labeled X but exclude items also labeled Y). Prioritization / ranking controls so the most relevant attributes appear first (e.g., allow admins to mar

Is there still an option to edit our posts? I know it was there at some point, but no I don’t see it anymore.

There should be a capability to either remove or disable the native Subject filed in Workfront request flows. If removal or disabling not possible at least should have capability to either modify its name or either move it to a different location on the form or within embedded custom form.We have been tackling with this issue from quite a while now, so having this adaptability of “Subject” field would be great feature.

Hi all,I'm working on an AEM 6.5 project and need to serve Content Fragment data as a hierarchical JSON response grouped by subfolder, not just a flat list. Looking for advice on whether my approach is sound or if there's a better way.RequirementI have content organized in subfolders under a parent folder in the DAM. Each subfolder represents a "section" of a page, and each section contains multiple content fragments of the same model.DAM structure:/content/dam/.../parent-folder/  ├── section-alpha/  │   ├── item-1   (CF)  │   └── item-2   (CF)  ├── section-beta/  │   └── item-1   (CF)  ├── section-gamma/  │   └── item-1   (CF)  └── section-delta/      ├── item-1   (CF)      ├── item-2   (CF)      └── item-3   (CF)Expected JSON response (strict contract with frontend):{  "page_name": {    "section_alpha": {      "items": [        {          "field_a": "value",          "field_b": 2,          "field_c": ["tag1", "tag2"],          "field_d": "some expression",          "field_e": "Title

Hi everyone,I’m working with AEM + Universal Editor + Edge Delivery Services.Is there a way to display a custom name per block instance in the Content Tree, based on a model field (e.g., authorLabel)?I want authors to label blocks like “Hero – Home” or “Hero – Campaign” and see that in the tree, instead of just the default component name.Is this supported or is there any extension point to achieve it?Thanks!

08:30:32 >>> BAS-010006 Unknown error; rc=-2006 (iRc=-2006)08:30:32 >>> Starting 1 connection(s) on pool 'default_default' (Snowflake, server='', login='')08:30:32 >>> ODB-240000 ODBC error: [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified SQLState: IM002 (iRc=-2006)08:30:32 >>> WDB-200000 Unable to connect to database of type 'ODBC' with login: '' (iRc=-2006)  I have this error in pre-production server. It appeared with apparently no change in server configuration, and workflows are not working (In fact, wfser wasn’t even started). Anyone knows what the problem is? 

Hi everyone,I’m exploring ways to integrate an SMS platform with Adobe Experience Platform (AEP) or Adobe Journey Optimizer for real-time customer communication.Specifically, I’m trying to understand:How can we trigger SMS messages based on real-time events or customer journeys? What’s the best approach for API or webhook-based integration with AEP? Are there any recommended architectures or best practices for handling high-volume messaging? How do you manage compliance and security when sending transactional or promotional SMS through Adobe tools?If anyone has implemented something similar or can share insights, examples, or documentation, that would be really helpful.Thanks in advance!

Hello,I'm currently working on a project using X-walk and the Universal Editor and have a question regarding how sheets are handled.Does the Experience Delivery Service (EDS) support only one sheet per type (e.g., taxonomy, metadata) for an entire project? When I try to create mappings for a second sheet of a specific type (for example, a second metadata sheet named metadata2 or a second taxonomy sheet), publishing it to the EDS fails to generate a json file, resulting in a 404 error.I’ve also read in the documentation that using a shared- prefix might be a solution, but this approach does not seem to work with X-walk either. If X-walk projects are indeed limited to a single sheet per type, is there another recommended approach to implement page-specific sheets within the EDS? Thanks in advance for any insights you can provide!

We’re looking to enable a generic URL for joining the live session of a Marketo Interactive Webinar, so it can be shared on non‑Marketo landing pages and used by anyone to join the event. We also want to include the ICS calendar file on the external page.Has anyone encountered a similar situation, and is there any recommended workaround?

Hi everyone,I am a beginner with Adobe Campaign Classic and I am trying to automate a database schema synchronization using the SOAP APIs.I’m looking at the xtk:builder#UpdateDb method. The documentation mentions it requires an XML parameters argument, but it doesn't provide the internal structure or the attributes supported by this XML.I have already successfully run BuildUpdateSchemaDiff, but I'm stuck on how to properly format the UpdateDb call to actually execute the changes.Could someone provide an example of the XML structure for the parameters argument? 

Hi community. I am seeking some help regarding journey capabilities. In a lapsed traveler win-back journey I want to test the impact of entry cadence by splitting the audience into two cohorts within the same journey:Cohort A – Enters on a bi-weekly schedule (current setup) Cohort B – Enters on a daily schedule (proposed)All other journey elements would be identical — same messaging, same wait times between emails, same structure. The only variable being tested is how frequently users can enter the journey. Both cohorts would also share a 30-day re-entry suppression window.I was advised internally that this is not feasible in AJO because the two entry cadences represent distinct qualification paths and cannot exist within a single flow.My questions for the community:Is there any native way in AJO to support two different entry cadences within a single journey for a cohort test? If not, would the recommended workaround be to build two separate journeys — one per cohort — and split the a

Hi all, How do we use JSTL in AEM?Any examples? With Sightly, we have moved away from JSPs.What is the relevance of JSTL in AEM? Appreciate all your replies. Thanks,RK.

Hi Team,I am running AEM 6.5 LTS version (which is supported for JDK 17 and JDK 21) and i need to perfrom offline compaction.I am looking for oak-run.jar file with version 1.68.1-B002 but, unable to find it in AEM software distribution (https://experience.adobe.com/#/downloads/content/software-distribution/en/aem.html)If anyone has used it, please share the URL for correct file. Best regardsRitendra