Product Communities

We’ve built a Fusion workflow that creates new Programs within Portfolios as Child Campaigns, storing specific custom field information on the Program object using custom forms that collect the information on the request. I’ve been able to add additional fields to the mapping, but for some reason, the fields I’ve added in the last week don’t want to appear.I’ve checked the that the Read a Record (Fetch Request) IS pulling in the data to the correct fields:and that the Create a Record (Create Program) is showing the fields as things I can map, but it’s not showing them as fields I can pull in (similar to Regions, it should be showing 2. DE:Primary Solution SingSel as a mapping options): Underneath the Read a Record, there SHOULD be Primary Solution SingSel, Is this For, Campaign Type, etc, but they don’t show up. I’ve checked every custom form, made sure the fields are on all of them, run the workflow dozens for times, I’m at a loss for way to get Create a Record to actually give me the

I have setup my smart campaign (cloned off another that was successful and using the same client data to send the emails) , imported client list, set trigger etc, selected Activate and there are no results showing, indicating nothing is going out.   can someone assist me through the process to see what i have missed here??

Does anyone know of a good method to audit all custom Statuses?  We have a large amount of groups that each use different status lists.  Is there any way to export this data so it can be reviewed and updated?

Is it possible to add Pop-Up messages on specifc proofing workflow templates? We use specific templates for document review and only certain circumstances need the pop-up. 

 We’re hosting an Experience League Live session on Wednesday, April 8th at 8:30 AM, focused on:New Use Cases for Customer Engagement: iOS Live Activities, Web Push, and Persistent MessagingAlongside Brent Kostak, Don Huynh, and Robert Calangiu, we’ll explore how you can extend Adobe Journey Optimizer to deliver more real-time, visible, and persistent experiences across new channels.💡 Topics include:• iOS Live Activities• Web Push Notifications• Message InboxIf you’re looking to expand your engagement strategy and get more value out of Journey Optimizer, don’t miss it.🔗 Register here:https://engage.adobe.com/ExpLeagueLive-260408.html?sdid=H822XBWW&mv=socialSee you there! 👏 

Hi All, Please share your thoughts - Scenario 1 - Is there a way to stop the updates from Salesforce to Marketo - Example - email address - when there is an update in the email address in SF will it create a duplicate in Marketo?Scenario 2 - How many person records can we create in Marketo with the same email address?Thanks in Advance!

 Marketo Sales Insight (MSI) is one of the most powerful tools designed to give sales teams actionable visibility into lead behavior and intent—but most implementations fail to deliver value.Why? Because MSI isn’t a tool you simply “turn on.” It only works when:Your data is solid Your sales team actively uses itA successful MSI rollout goes beyond technical deployment – It requires:Data readiness System configuration Sales adoptionYou are essentially rolling out both a technology implementation and a behavior change program for sales.This guide outlines a practical, phased approach to help you implement MSI effectively.At a glance: MSI Implementation TimelinePhase 1–2: Strategy + Data Phase 3–4: Workflow + Setup Phase 5–6: Pilot + Training Phase 7–8: Rollout + Optimization Phase 1: Define Goals & Success Metrics (Week 0–1)To ensure a successful implementation, it’s important to start with strategy—not technology. Before configuring the integration, clearly define why MSI matters. K

​@AmitVishwakarma ​@Asheesh_Pandey ​@kautuk_sahni ​@akshay_kashyap Any suggestions would be appreciated thank you Hi Folks,Based on the referenced document, I created a date filter to limit ingestion from a Snowflake table that contains the last 10 years of historical data. The requirement was to ingest only the last one month of data initially and then continue with incremental ingestion going forward.The initial load completes successfully, and we can see the expected data in AEP. However, during the incremental runs, the dataflow fails to ingest any new records, even though new data is available in Snowflake.It appears that the delta column–based incremental logic is not picking up the latest data, resulting in no records being ingested during incremental executionsPQL filter in the Source connection works as expected !--scriptorstartfragment-->{  "type": "PQL",  "format": "pql/json",  "value": {    "nodeType": "fnApply",    "fnName": ">=",    "params": [      {        "nodeTy

Personalization in customer engagement has matured considerably. Brands now segment audiences with precision, tailor content to individual preferences, and orchestrate journeys across channels. Most of that work focuses on what to send and who to send it to. Timing is often treated as an afterthought. That gap shows up quickly in practice. A healthcare provider sends an appointment reminder at 4 AM. An e-commerce platform fires an abandoned cart email at midnight. A bank delivers a credit card offer via SMS at 5:30 AM. Every one of those messages was personalized. The content was relevant. The audience was well targeted. The channel was right. But the delivery time was not personalized — and that single gap undid all the effort that went into everything else. Quiet Hours in Adobe Journey Optimizer addresses this directly. It introduces time-based exclusion rules that prevent messages from being sent during specific periods — across Email, SMS, Push, and WhatsApp channels — without requ

Hi,I migrated my Magento Open Source 2.4.6-p13 store to a new server and Advanced Reporting stopped working. Clicking the menu item redirects to the Experience League documentation instead of opening the dashboard.Store: https://pappeat.comVersion: Magento Open Source 2.4.6-p13PHP: 8.2.30Base currency: EUR only (verified in config and in all orders)All Magento-side checks are clean: ✅ Advanced Reporting enabled (analytics/subscription/enabled = 1) ✅ Cron running every minute under correct system user ✅ OAuth endpoints reachable (/oauth/token/request and /oauth/token/access respond correctly) ✅ analytics_subscribe cron runs with status = success ✅ System log confirms: "Request token was exchanged to obtain access token for consumer 12" ✅ OAuth consumer and access token created in oauth_consumer and oauth_token tables ✅ No AWS S3 used as data source ✅ Valid SSL certificate on public HTTPS URL ❌ analytics/general/token remains NULL in core_config_data after every successfu

AJO is not using native email channel to send emails. Instead it sends custom payload to salesforce and salesforce sends email.Now salesforce has email send/open/click etc data. Salesforce sends the data back to AEP(non profile enabled), which is then connected to CJA.Both AJO dataset and salesforce dataset has personID as identifier.AJO dataset has campaing name, and campaingn TaskCode which is unique for each email touch point. Salesforce also has the TaskCode but not the AJO campaing name.Now if I breakdown the JourneyName by Email metrics (open/click) etc, it shows 'NoValue' in the report.I have tried binding of JourneyName dimension with the Dimension related to email open/click, that still shows 'NoValue'.I have tried binding of JourneyName dimension with the TaskCode dimension, that still shows 'NoValue'.What am I missing here ? Do we need some sort of secondary level of stitching to link TaskCode from Journey dataset to salesforce dataset ?

We are extending the Call for Papers for adaptTo() 2026 to give everyone more time to finalize their talk proposals.The new deadline for the Call for Papers is 26 April 2026. We welcome your technical deep dives and case studies focused on AEM and the underlying open-source stack.Submit your talk: https://adapt.to/cfpPlease note: Early Bird ticket pricing runs only until 12 April 2026. Loyalty Tickets are also available for returning attendees.Tickets: https://adapt.to/ticketsSchedule reminder: To allow arrival on Monday morning without missing content, we’ve adjusted the times this year.Registration starts Monday at 11:00.Conference begins Monday at 12:00.– adaptTo() Conference Team

I am trying to implement Experience Targeting using Adobe Target.Requirement:If a user visits a specific page (for example: /services-assessment-workshop), then when the same user later lands on the homepage, I want to display a different CTA button with a different URL redirection.Example scenario: User visits:https://example.com/services-assessment-workshop Later the same user visits the homepage On the homepage I want to: Replace the default CTA Show a different CTA Redirect the CTA to another URL Questions: What is the best way to implement this in Adobe Target? Should this be implemented using Experience Targeting (XT) or Profile Scripts? Is it possible to use previous page URL / user behavior as the targeting condition? Would this require storing the visited page in a profile attribute or cookie? Any guidance or recommended approach would be helpful.Thanks!

Navigating Adobe Summit at The Venetian Convention & Expo Center can feel overwhelming given the sheer size of the venue. To help you make the most of your time, below are some key areas and events that you'll want to keep on your radar throughout the week.  To help you make the most of your time, here are key areas you’ll want to bookmark and keep on your radar throughout the week:   Workfront Booth – Located in the Content Supply Chain area in the Community Pavilion The Workfront booth presence is part of the Content Supply Chain area in the main Community Pavilion at Summit. There, you will find product demos, Workfront swag, and both Product team members and Workfront Champions. This is a great place to go for any Workfront or Content Supply Chain related questions!   Workfront Happy Hour (Sunday) – Rockhouse Sports Bar Join fellow Workfronters at The Rockhouse Sports Bar on Sunday, April 19 from 5:30pm – 7:30pm for a Summit Kickoff Happy Hour. All customers who registered for

When I am deactivating groups / teams, I need to make sure that the users are also deactivated. I would love to see color coding on the users "bubbles" to show if they are active or not. Ideally it would be best if it was color coded by license types. I am not sure what the colors currently refer to and it's visually distracting 

Business Context:Organizations using Adobe Experience Manager (AEM) often need to synchronize content across environments (e.g., Author to Author, or between regions) during migrations, environment refreshes, or selective content promotions. Currently, this process relies heavily on manual effort, including identifying changed content, packaging it, and installing it sequentially.Current Challenge:To perform a delta content sync, teams must:Manually execute Query Builder searches to identify content paths that have changed within a specific date range. Compile lists of affected DAM and site content (e.g., /content/dam/toyota/vehicle1, /content/dam/toyota/lexus1). Use custom scripts or tools such as ACS Commons Vault RCP (VLT RCP) to transfer the content. Introduce manual throttling (e.g., sleep intervals between package installations) to avoid performance degradation. Coordinate and monitor the process, which increases operational overhead and risk of human error.This approach is time-

Congratulations to ​@Wilson-Faure for your recognition as our AEM Champion of the Month for April! 🙌 🤩Wilson has one of the most loyal fan bases of any AEM expert I know. On top of being wicked smart with Adobe Experience Cloud products, his generosity with his time and kind personality make him a true force within the community. As a Champion, he always goes the extra mile by hosting a User Group meeting, sharing best practices with customers, and, dare I say, "stealing the show" at the karaoke bar?!Wilson, thank you for being you. We’re so happy to have you as an Adobe Champion! 👏  

I recently created a Recommendation activity, but the products are not appearing on the website. The activity qualifies, but the recommendation slot is not rendering any products.Has anyone else faced a similar issue while setting up recommendation activities?Also, are there any specific troubleshooting steps to identify why the recommendations are not showing? For example, checks related to criteria, entity attributes, mbox calls, catalog ingestion, or delivery calls.

Issue: Registered Workfront users cannot access proofs via shareable links. Steps to Reproduce: Copy link from "Get Shareable Link" within proof > Send to reviewer > Reviewer attempts to sign in. Error: “Your email or password is incorrect. Please try again.” Troubleshooting: Tested with multiple registered users; all are blocked by the same login error. How can I resolve this authentication loop?