Product Communities

Hello! We have been advised that due to updates to tracking laws in two EU countries, we would like to exclude email open tracking for those two particular countries. We have an incredibly high volume of email sends, and would like to find some way to do this without having to create two versions of the same asset. Basically, there’s a box in the email designer that you can check to disable open tracking, but we just want it to be disabled for France and Italy. We don’t want to have to create specific emails for those two countries if we’re also sending EU or global emails.  Is there a possible way to do this through tokenizing? How can we tell an email asset to check the box sometimes, but not others?  Thanks. :)

Hello, We have 119 groups that need a report shared with them. I wanted to know if there is a work around to get this report share with all the groups but the limit is 100 users/groups.

We have a project within WorkFront where all the subtasks under one of our task buckets are complete but the main task is stuck at 90% - which means we cannot “complete” the project.  See attached image. Anyone know why this would occur or what the fix would be?  

I’m looking for a way to be able to export multiple PDFs in one go if possible. For example, I’ve got 20 briefs submitted into a queue and I would like to be able to export the issue details into 20 PDF documents but without having to go into each request manually. Anyone have any ideas on a way to do this?Thanks!

How do you identify reports impacted by a field change?As I work to modernize our decade-old Workfront instance in preparation for Planning, Fusion, and future AI capabilities, I'm finding it increasingly difficult to identify which reports are impacted when a custom field is updated, consolidated, or retired.We currently have more than 700 reports, and I haven't found an efficient way to identify which reports reference a specific field.For example, we recently consolidated several legacy Yes/No fields into a single multi-select field. The new design is cleaner and easier to maintain, but now I need to identify all reports that: Filter on any of the retired Yes/No fields Display those fields as columns Group by those fields Use those fields in chart configurations Include them in prompts or other reporting logic Today, the only approach I know of is manually reviewing reports, which is not realistic at this scale. Questions for the community: Is there a way to report on report

Hi ,I am working on a requirement where a custom sling model needs to exclude pages that are unpublished/hidden from navigation, while recursively walking a page tree vis listchildren(). The issue driving this: page that are hidden in nav, unpublished and have a redirect configured still showing up in the list. so we need to explicitly hide unpublished pages, not just hidden ones. To fix this, I check cq:lastReplicationAction/cq:lastReplicationAction_Publish  on each pages’s ValueMap to filter unpublished ones. Resource contentResource = childPage.getContentResource();            if (contentResource != null) {                ValueMap properties = contentResource.getValueMap();                isHidden = properties.get("hideInNav", false);                isPublished = properties.get("cq:lastReplicationAction", String.class);                 isPublishedDispatcher = properties.get("cq:lastReplicationAction_Publish", String.class);            }            if (isHidden ||                 (St

Hi All,I’m trying to add custom styles to the table plugin in an RTE. Below is the structure I’ve used: <table jcr:primaryType="nt:unstructured" features="*"> <tableStyles jcr:primaryType="cq:WidgetCollection"> <style-one jcr:primaryType="nt:unstructured" cssName="table-bordered" text="Bordered Table"/> <style-two jcr:primaryType="nt:unstructured" cssName="table-striped" text="Striped Table"/> </tableStyles></table>But I don’t see the style options in the table edit options. Has anyone implemented similar functionality and can guide here?

We're building a hybrid implementation where a handful of pages (e.g., Home, Contact Us) are served via Edge Delivery Services (EDS), while the remainder of the site continues to run on AEM as a Cloud Service (AEMaaCS). Looking for guidance/best practices from the community on the following:1. Splitting traffic between EDS and AEMaaCS via FastlySince AEMaaCS ships with a managed Fastly CDN in front of it, for a hybrid site where only select pages are served from EDS and the rest from AEMaaCS:Should the path-based routing rules (to send specific URLs to EDS vs AEMaaCS origin) be configured in the AEMaaCS Cloud Manager / Fastly  on the AEM side, or should they live in the EDS project's ? Since AEMaaCS Fastly config is managed through Cloud Manager pipelines, is there a supported way to add custom routing rules there ? Any guidance on keeping this maintainable as more pages incrementally migrate to EDS over time?2. Sharing a common header/navigation (XF) between AEMaaCS and EDS pagesOur g

We have a classification on the tracking code that rolls up to different campaigns. This is not the marketing channel or last touch channel, etc.Suppose I use the campaign rollup at look at a campaign, email, for example, and I look at entries, orders participation and revenue participation over the past 7 full days.Then for the same timeframe, I create a segment where the campaign rollup = email and it’s a visit level segment. I also look at entries, orders participation, and revenue participation.Why would the orders and revenue be different? Both are using participation metrics over the same timeframe. If a visit had an email entry and ordered, it should show in both cases.We have two reports supplying two different values each week and I’m trying to a) explain where the difference comes from and b) determine which report is showing what we are asking of it.My theory is the ‘visit’ level segment is pulling in orders where the visitor had an email entry within 30 days and it’s being

I’m integrating Coveo with AEM 6.5.23, and I want to make sure that my AEM page metadata and cq:tags are properly indexed in Coveo.I can crawl the content using the Coveo web connector, but I’m not sure how to:Expose custom metadata fields (like cq:tags) from AEM to Coveo.Map those fields in the Coveo index.Has anyone set up field mapping for AEM metadata in Coveo? A sample configuration or mapping JSON would be really helpful. Regards,Karishma.

Hi,We are using AEM 6.5 on prem. I would like to know if there is a way to find out the number clicks over a period of time on published assets in the DAM?Thanks.

Are there known issues with proofs not generating today in Workfront? I have not seen any communication yet, and we have multiple people with the same problem. It just spins but never generates. 

Hi! During an admin work session many users commented that the homepage is ineffective and you’ve created custom reports for your team members. What everyone discussed is what I am looking to create but have no idea how to do it. Below is what I am looking to create:Create a report that is custom by user Lists all their assigned tasks by project. Needs to show multiple tasks for the same project List the hours they are scheduled by task for a specific timeframe (one week view).  Ability to report hours from this same report/viewI’ve been trying to make this work with the Task Report and Hours Report but neither fit the requirements and I cannot figure out how to customize it. Can anyone help?

Why a single snapshot query returns correct data Returns:822 -> profiles = 5,746 || min qualification = 2026-07-23 11:37 || max qualification = 2026-08-01 11:41 but when I query multiple snapshots it’s returning data with last snapshot? Returns:822 -> 5,688 profiles -> MAX qualification = 2026-08-05823 -> 5,688 profiles -> MAX qualification = 2026-08-05824 -> 5,688 profiles -> MAX qualification = 2026-08-05

Hi everyone,I have a question regarding **Adobe Experience Platform Data Streams and Adobe Analytics**.Suppose I have configured a Data Stream and under **Services** I have enabled **only Adobe Analytics** (with the required Report Suite).If I send an event using **Adobe Experience Platform Web SDK (`alloy.sendEvent()`)**, will that event/data also be ingested into **Adobe Experience Platform (AEP)** automatically, or will it only be sent to Adobe Analytics?In other words:**Scenario 1:*** Data Stream → Adobe Analytics = Enabled* Data Stream → Adobe Experience Platform = Not enabledWill the Web SDK event be available in an AEP Event Dataset?**Scenario 2:*** Data Stream → Adobe Analytics = Enabled* Data Stream → Adobe Experience Platform = Enabled + Event Dataset configuredI understand that in Scenario 2 the data can be ingested into the AEP dataset.What I'm specifically trying to clarify is **whether AEP ingestion happens automatically when only Adobe Analytics is enabled in the Data St

Hi,I need to add columns to a report to display real-time document approval Status and Decision values (such as "Approved", "Needs work", or "In review").Currently, these columns are showing up completely blank for several document rows, even though I can see active workflows and user decisions when viewing the files directly in the Workfront interface.I have already tried building Document, Document Version, and Document Approval reports, but I cannot locate the correct database fields. Standard Text Mode fields like approvalStatus and proofDecision are remaining empty.Could someone please provide the exact Text Mode code or the specific API fields/bridge objects required to map these active workflow decisions into a report?Thank you!

As title says. I need to retrieve the organization's name. I have tried using Schema Registry API, but closest I have gotten is tenant ID, which is fine, but it is not exactly what I'm looking for. So, I got a question: is there a way to get organization name using Experience Platform APIs? Or is there an API (perhaps from Developer Console or Admin Console) that I can use to get the organization's name?

Hi Team,I have an AEM page that includes one or more Experience Fragments, also known as XFs. The page is already published and is accessed through a domain on the AEM Publish environment.I need to display a “Last Modified” date on the main page. This date should be calculated based on the latest published modification date across the main page and all related or referenced content.The requirements are as follows:If the main page is modified and published, the displayed Last Modified date should be the main page’s latest published modification date. If one or more Experience Fragments used on the page are modified and published, while the main page itself is not modified, the displayed date should be the latest published modification date of the Experience Fragment. If both the main page and one or more Experience Fragments are modified and published, the displayed date should be the most recent published modification date among them. If an Experience Fragment used on the page contains

When navigating to Tools > Integrations in the AEM author console (https://author-p552-e2209.adobeaemcloud.com), I consistently get:An error has occurred.You do not have access to this resource.Sorry for the inconvenience.The "Local token" section below the error still renders fine (Get local token / Create new technical account buttons are visible and clickable), but the main Technical Accounts panel above it fails to load with this error.What I've already verified/tried:Confirmed in Adobe Admin Console that i has Developer Access assigned specifically to the correct product: "Adobe Experience Manager as a Cloud Service - " — not just the generic org-level AEMaaCS product. Assigned the "AEM Administrators - author - Program 212 - Environment 209" product profile to this user (previously only had Integrations/Developer profiles on the generic org-level product). Saved the change in Admin Console, confirmed it shows up under the user's assigned products. Fully signed out and back in,

While trying to do regression test experiences created in Production we are not able to test on Adobe Target

Hello,  We are using AEM 6.5.22 (on premise version). which uses Apache Tika-core and Tika-parsers bundles with versions 1.28.5.Our Infosec team has reported a vulnerability on these versions and suggested to use the versions 3.2.2 and above. As I checked the maven repository : https://mvnrepository.com/artifact/org.apache.tika/tika-core all the versions below 3.2.2 have vulnerability. We cannot directly updated the versions on our side as this is OOTB.Also, when checked with the latest service pack (6.5.25) also doesn’t have latest tika-core. Any thoughts/suggestions would be much appreciated. Regards,Rohit

Hi Team, I'm working on a usecase where I need to create a Interactive Proof for a Web URL and need some ideas and suggestion on how to achieve this. I have a field attached to an object(TASK) where we will enter the URL of the webpage that needs to be proofed and I need to develop the fusion scenario that will automate Interactive Proof for that URL entered. Any suggestions and ideas are appreciated. Thanks for your time!!!

On Friday the proofing app had an outage for around 12 hours. I am wondering if those users who have migrated to Unified Review and Approvals using Frame.io experienced any issues too. Trying to find out if the Frame.io process is more stable as we have been experiencing a lot of issues with proof lately.

I have built out a scenario in Fusion and I can fetch and read the note/update and notify those not tagged. But, I would like to update the note/update to add tags. I’m able to create a new note/update that will add tags but I don’t want to create a new one I just want to update the original with tags.Is this possible?Thank you in advance for your insight.

SSO (SAML) breaks after an in-place upgrade to AEM 6.5.25 (CFP-25) Environment: on-premise AEM Author, upgraded from 6.5.10 to 6.5.25.Immediately after applying CFP-25, every SSO-related decrypt operation fails with:javax.crypto.BadPaddingException: pad block corruptedThis appears to break decryption of the SAML keystore/truststore passwords and replication transport passwords. As a result, SSO fails and the CMS becomes inaccessible, except by disabling SAML authentication and using the manual login route. The master key is stored in the JCR under /etc/key; it was never migrated to the filesystem bundle. The key value itself was not changed during the upgrade. I simply installed the CFP package, waited until it was complete and restarted the instance, as per the instructions.  The workaround that resolved the issue (currently on test environments) was to rewrite the stored /etc/key value from the older obfuscated format to the raw value, so the newer crypto bundle could read it correct