Product Communities

Following the latest MSI update, we’ve noticed that the Email tab in Salesforce is no longer displaying the full history of delivered emails. Currently, only a select few are visible, while the rest are hidden behind the "Check Delivery Status" link.This change is causing significant confusion for the Sales team. To streamline their workflow, could we please: Restore the full list of all delivered emails within the main Email tab. Ensure they remain sorted by date (most recent first). The goal is to eliminate the need for users to click through to external links to see a lead's full engagement history. Thanks,Daniel 

Hello! Can someone please explain to me in layman's terms what repeating instances & non-repeating instances are? 

Has anyone faced an error while adding mp4 video in the InApp channel for AJO. I’ve added GIF and it works fine but not embedded video playback.Could you please let me know if this is feasible or not, documentation does say video is supported.Design your In-app content | Adobe Journey Optimizer Error Message: There was a problem selecting the asset. Please try again.

Context / EnvironmentProduct: Adobe Campaign (Hosted) Area: Offers / Offer Spaces / Propositions used within complex workflows Implementation: Custom logic around offers and offer spaces, used as a central decision point inside multi‑segmentation workflowsWhat happenedAn offer  was deleted instead of being deactivated. Since that deletion: New offer spaces and new offers mapped to these spaces no longer return propositions in workflows. The enrichment step remains empty when using these new configurations. Existing/older configurations seem unaffected (symptom primarily on new objects & mappings).Why this mattersOur workflows are fairly advanced: Multiple segmentations on the target population Eligibility rules + business logic An offer space is used as a central decision point (takes segmentation outputs → applies rules/eligibility → returns propositions → injected into delivery) Support/Engineering believes the deletion likely broke internal relationships within our customiz

Each month, teams across Adobe Workfront host FREE webinars, interactive workshops, customer panels, and open Q&A sessions on various topics for System Administrators.   If you want to learn best practices, ask questions and collectively brainstorm solutions, or connect with other system administrators to build your network, sign up for one or all of the following events:   February 6 at 9:00 a.m. PT – Connect: Admin Chat for Marketing & Creative  February 10 at 9:00 a.m. PT – Admin 101: Getting Users to Use Workfront  [In Person] February 11 at 11:30 a.m. PT – Adobe Insider Tour: Seattle  February 12 at 9:00 a.m. PT – Your Workfront Success Toolkit: Resources to Accelerate Adoption and Value   February 17 at 11:00 a.m. PT – From Data to Design: Automating Branded PDFs with Workfront Fusion  February 24 at 8:00 a.m. PT – Workfront Fusion Foundations: The Scenarios Every Beginner Should Know  February 26 at 8:30 a.m. PT - Enablement That Scales: Turning Workfront Blueprints into

Wondering anyone is experiencing workspace report loading issues?I have been way too slow since last week across all browsers. 

Hello, Do anyone know if the workflow “cleanup” is the one removing registries in appSubscriptionRcp table (Removing the ones that have been quarantined, i mean)?And if it is, how do I stop it from removing one recipient-related registries? (Or how do i stop one recipient of getting into quarantine) Thank you in advance!  

Hello, I’ve multiple custom broadLog schemas in my adobe campaign instance. Do you guys know any easy way to check all of them (So I know how many delivieres (Emails, push, sms...) were sent?)  Thank you in advance!

Hi Everyone, I have an odd problem with the OOTB Breadcrumb component in our Production Environment.To give an overview we have a page template that has Breadcrumb start level configured at 4.Our site structure is /content/siteA/us/en/home/child1/actualPage On author at the “actualPage” URL the breadcrumb is rendering correctly as “home”→ “child1” → “actualPage”However on Production Domain URL the breadcrumb is rendering as “us” → “home” → “child1” → “actualPage” The “us” url redirects to “en” and “en” further redirects to “home”, so the “us” breadcrumb links goes to the homepage. Also, the hide in navigation flag is set for all parent pages at “SiteA”, “us” and “en”.This issue occurs only on our Production environment and not in Stage or DEV even after a content sync. Any pointers for this would be helpful! Thanks, Nagesh 

Hi everyone, this might be a trivial question, but I am struggling to find a trigger that will start a scenario whenever a document version gets updated (i.e. a new version is added in WF).Any ideas how I can monitor the document version and see when a new version is added? Thanks in advanceJoao

Hi,I am facing an issue while rendering PDF from XDP template, for just 1 form.The issue is that, at the time of calling formsService.renderPDFForm("crx://" + xdpPath, xmlDataDocument, renderOptions);I see this error, for all the fragments associated to this form:Error creating FileDataBuffer from URL crx:///content/dam/formsanddocuments/Fragment/frag_logo.xdpjava.io.IOException: Error of type 'javax.jcr.PathNotFoundException' thrown on attempting operation 'CONNECT' on URL 'crx:/content/dam/formsanddocuments/Fragment/frag_logo.xdp'. Message = [Node with path /content/dam/formsanddocuments/Fragment/frag_logo.xdp does not exist.] at com.adobe.aemds.datamanager.impl.AbstractUrlConnection.connect(AbstractUrlConnection.java:67) [adobe-aemds-core-bmc:3.0.144] at com.adobe.aemds.datamanager.impl.UrlUtil.doOpenUrlStream(UrlUtil.java:98) [adobe-aemds-core-bmc:3.0.144] at com.adobe.aemds.datamanager.impl.UrlUtil.access$000(UrlUtil.java:41) [adobe-aemds-core-bmc:3.0.144] at com.adobe.aemds.datam

We need to create an automatic generator of the Project ID — a unique project identifier created automatically at the moment the project is created (e.g., based on a defined pattern and numbering sequence).Before we start building any custom solution, I wanted to check with the community:Does Workfront offer any native functionality that supports automatic project ID generation? Has anyone implemented a similar custom solution, e.g., Fusion scenario, custom form logic, API-based workflow? Are there any best practices or limitations we should be aware of?Any guidance, examples, or lessons learned would be greatly appreciated!Thanks in advance for your support 🙌

Hello,I’m using the Bulk Data Insertion API and i’ve been encountering some 429 errors.I do understand that the rate limit is at 1 request per second, and I am setting up a retry policy after waiting some time before resending.My question is: should I simply wait one second before retrying? Or is there some sort of time-out for a report suite ID that has exceeded the rate limit?Thanks in advance,

Hello!  Wanted to get your thoughts on best practices and a little bit of a sanity check to be honest. I am sending email 1 and email 2 on the same day.  I want to suppress email 1’s audience from email 2, so everyone who received email 1 will not receive email 2.  Is it better to do Not Was Sent Email = Email 1 or just do Member of Program (in this case, the email program) = false? How long should I stagger the email so that I can effectively suppress the audience? I don’t think it’s doable to send them both out on the same time since it takes a while for the system to recognize the logic?

I currently have an Adobe Analytics segment that is built using a fixed list of known franchisee IDs (approximately 1,000 IDs).Franchisee IDs are captured at the time of login. When a new franchisee logs in, their ID is collected and should automatically be included in this segment. However, I want to avoid manually updating the segment each time a new franchisee ID is added.This segment is used to measure: The percentage of known franchisees who have logged in The number of franchisees who have logged in out of the total known franchisee population Is there a way in Adobe Analytics to make this segment dynamic so that newly captured franchisee IDs are automatically included and these metrics stay accurate without manual maintenance?

I have a Workspace dashboard that uses three visualizations for page level performance.A Summary Number showing last week’s valueA Key Metric Summary showing week over week change last week vs the prior weekA line graph showing a 5 week trend for the same metricThe issue is that the team wants this dashboard to be usable for any selected week, not just the current one.For example, if a user sets the panel calendar to the week of Christmas, they expect:The Summary Number to show the week before ChristmasThe Key Metric Summary to compare the week before Christmas to the week before thatThe line graph to show the 5 weeks leading up to the selected weekI know that for the Summary Number and Key Metric Summary, I can create relative date ranges and enable “Make date range component relative to panel calendar,” and those update correctly when the panel date changes.However, the only way I’ve been able to get the line graph to show a 5 week trend is by selecting a 5 week date range directly i

HI Peers,I am facing an issue with email display in Outlook.I have an email template developed from html for New email editor & when i send the test content in outlook the css is not rendered correctly where as in Gmail its displayed correctly.Any suggestion/solution will be appreciated. 

Hi Team, In AJO, few data from other journeys are also inserting into the current running journey. I have applied all the possible validations, but this issue has not resolved. What could be the issue? Please help me to resolve this. Thanks in advance.

Hi there!  This is my first time sending a message via Experience League, so let me know if I'm missing any info... I'm struggling to figure out how to set up an auto response when someone submits a project request.  I found where I can set up an email template in the system email notifications, but that template only links to the reminders, not events.  I have an open ticket with WF customer service and one person who's reached out told me this isn't possible.  Which is surprising.  Do you know if this feature is possible?

Geo-based redirects are a common technique used to route users to regional content (for example, redirecting / to /us/ or /ca/).In Adobe Experience Manager as a Cloud Service (AEMaaCS), these redirects are often implemented at the CDN layer, before requests reach Dispatcher or Publish.While technically effective, this approach can introduce unintended SEO side effects if not carefully designed.Why this mattersSearch engine crawlers do not behave like end users: Crawling locations are limited and inconsistent Geo signals may not reflect real user geography CDN-level redirects can be applied uniformly to both bots and users When geo-based redirects are enforced unconditionally at the edge, crawlers may: Index an incorrect locale Fail to discover alternative regions Encounter redirect chains that reduce crawl efficiency These issues often appear without visible errors in AEM logs or monitoring tools.AEMaaCS-specific considerationsIn AEMaaCS, the mandatory CDN layer plays a critica

Adobe Experience Manager as a Cloud Service (AEMaaCS) introduced a stricter and more explicit approach to configuration management. Configuration is no longer a runtime concern but a core part of application architecture, deployment, and governance.This overview summarizes the primary configuration models available in AEMaaCS and their intended use cases. For a deeper explanation, architectural guidance, and practical examples, see:https://medium.com/@konstantyn.diachenko/making-sense-of-configuration-in-aem-as-a-cloud-service-7f2fc567e58dOSGi ConfigurationOSGi configurations define technical and behavioral aspects of code execution, such as: Service wiring Feature flags External integrations System thresholds and limits In AEMaaCS, OSGi configurations are: Immutable at runtime Deployed through CI/CD Parameterized using environment variables where needed Use OSGi configuration when values are developer-owned and affect application behavior.Context-aware configurationContext-A

As part of our 6.5 LTS upgrade, we are looking to do some clean-up and re-locate images under /etc/designs/defaultThis indicates they should go under /apps/settings/wcm/designs/default (https://experienceleague.adobe.com/en/docs/experience-manager-65/content/implementing/deploying/restructuring/all-repository-restructuring-in-aem-6-5#default-designs)However, this indicates they should go under /apps/XXX/clientlibs/clientlib-site/resources/images (https://experienceleague.adobe.com/en/docs/experience-manager-65-lts/content/implementing/developing/introduction/clientlibs#locating-a-client-library-folder-and-using-the-proxy-client-libraries-servlet)What is the correct location?  I should note, we have 5 sites on our system, each with their own /apps directory (/apps/site1, /apps/site2, etc).  The images I am looking to re-locate are used on all 5 sites so not sure where I should put them.

My current fusion flow is when content owners submits project requests it will automatically convert that into a project using a pre built template that I have defined. Later it assigns tasks inside that so for instance all the tasks realted to project manager should be assigned to this person. It is working perfectly fine but the issue is when the project has 10 tasks it sends 10 emails and I would like to built something like how workload balancer works were in only one email is sent rather than 10how can I do that in fusion

In the documentation its explained that we can use response tokens like that:https://experienceleague.adobe.com/en/docs/target-dev/developer/client-side/aep/accessing-response-tokensalloy("sendEvent", { renderDecisions: true, xdm: {} }).then(function(result) { if (result.propositions) { // Manually render propositions } });I want to use Response Tokens to sent them to GA4 about Target activity My rule with Page View looks as follows and the Activities created using VEC editor and rendered automatically Sending Event with XDM structureHow to apply propositions using Actions not the custom code? Or I am supposed to use separate rule with Send Event complete? 

Hi i created a collectionLucene under oak index for /content/dam/collections path now it's blocking deletion under the path /content/dam/ *  with the status missing for guid to remidiate this I deleted the node collectionLucene but now the navigation in assets is experiencing a performance delay for every action of moving through the folders and all.