Product Communities

Reaching out to the community to see if anyone has successfully automated the process of adding and deactivating users in Workfront, particularly when using Fusion alongside the Admin Console. We’re trying to understand what’s possible, what limitations exist, and any potential pitfalls to watch out for. If you’ve implemented this, did you require a developer, or were you able to accomplish it as a system admin? Did you partner with Adobe Consulting Services, or build it internally? Any tips, lessons learned, or best practices would be greatly appreciated. Thank you!

Are you heading to Adobe Summit in Las Vegas next week? A little prep goes a long way in helping you stay comfortable, organized, and ready to make the most of packed sessions and networking opportunities.  Here’s a list of things you won’t want to forget when packing: Dress in business-casual layers, conference rooms can vary widely in temperature  Pack sneakers or a pair of comfy shoes; you’ll be walking more than you think (expect 10,000+ steps a day) Bring a portable charger to keep your devices powered all day  Pack a reusable water bottle to stay hydrated and some chapstick for your lips  Carry a small tote or backpack for swag and daily essentials (like snacks!)   Have digital or physical business cards ready for networking  Toss in a light jacket or sweater for cooler evenings outdoors  We’re not saying you have to wear orange, but this is a great way to show your Workfront pride!  Once you’re onsite, a few simple reminders can help you navigate the event smoothly and make the

Hi everyone! I’m Dr. Margareth Legaspi, and I’ve spent over two decades working in education at both the local and state levels. I’m excited to be attending Adobe Summit for the first time and am looking forward to learning more about Adobe’s products and initiatives, especially those impacting the education space.If there are other education leaders attending, I’d love to connect, exchange ideas, and hear about your experiences. Looking forward to a great conference! 

I’ve been reflecting on how campaign execution has evolved in Adobe Marketo Engage — workflows are becoming more complex with advanced segmentation, dynamic content, and multi-step engagement programs.However, QA processes often still rely heavily on manual validation, checklists, and last-minute reviews.This makes me wonder:Are we underestimating the risk of QA gaps in campaign execution? How confident are teams in catching issues before launch (especially at scale)? Does manual QA still hold up for more complex engagement programs? How do you balance speed vs reliability in your campaign releases?We have built a solution that could reduce manual efforts and ensure quality campaigns. But before that just trying to understand how others in the ecosystem are approaching this and whether this is a growing concern.Would love to hear your thoughts and experiences.

Marketo’s hardcore rules for native Pre-Fill make sense, in particular stripping the mkt_tok query param so people don’t accidentally send their own personalized link to someone else. But there’s one hiccup in the native implementation — an inadvertent bug, since it has no privacy or security benefit — you can fix with a little JS. What’s the bug? Well, even when Pre-Fill works perfectly on an initial pageview:[1]initial landing: Pre-Fill works Just refreshing the page breaks it:after refresh: Pre-Fill disabled Now, the technical reason for this is clear: the always-added stripmkttok.js removed the mkt_tok for safety. (Which, again, is a good thing.) So upon refresh, the page no longer meets the prereqs for Pre-Fill. But the UX is a bit punitive. The person refreshing the page in their browser — the page that just included their data — isn’t expecting the data to be gone. Merely re-pre-filling the form after refresh doesn’t pose any risk, long as there aren’t any side effects. You may

In Workfront Planning, we’ve noticed the limitations for filters within records/views.Wishlist Items for Filtering in Planning:It would be great to be able to save filters that are used on a regular basis - admin to assign those to a universal access. It would be great to have the ability to create and save your own filters by user. It would be amazing to have these filters show to the users applying them ONLY - not all users in the record/view at that time.

Adobe Summit is a few short months away and the countdown is officially on! 🎉We’re heading back to The Venetian Convention and Expo Center in Las Vegas, April 20-23 with preconference trainings kicking off on Sunday, April 19. It’s shaping up to be an incredible week of learning, inspiration, and connection!Have you grabbed your pass yet? Let us know if you’ll be there by dropping a comment below. If not, now’s the time - discounted pricing ($300 off) is available through February 13, so don’t miss your chance to save. If you are attending in person, we've included two important updates below:   The Summit 2026 Session Scheduler is now live! Sessions and labs fill up very fast and are available on a first-come, first-served basis, so register early and snag your top session picks before spots run out.  The Customer Success team will be organizing in-person networking opportunities so you can meet and connect with fellow Workfront customers while you’re at Summit. More details are com

Problem Statement:Would need a mechanism to differentiate and track content processed via machine translation (MT) versus human translation. The primary need is to automatically label and manage content that is machine-translated only (i.e., not reviewed by a human).This labeling should update metadata and file attributes so that both internal teams and end users can easily identify the translation source for any given content.Current LimitationAEM Guides, via the AEM OOTB Translations project, does not provide an event or API to intercept the import of translation summary files.As a result, there is no straightforward way to update labels or metadata during the import process.Expectations:Automated Categorization & Labeling (or Translation Status)A clear mechanism to categorize and label MT-only content at the time of import.Metadata should reflect the translation source (MT vs Human) in a way that is visible and actionableIn short:When the Translation Status is “In sync” there is

Form spam is one of those problems every Marketo user eventually runs into. Bots fill out forms with nonsense data, junk email addresses pollute your database, and sales teams lose trust in inbound leads. The challenge is that most anti‑spam solutions trade security for friction—CAPTCHAs, extra fields, or aggressive validation rules that hurt legitimate conversion rates. The good news is that you can stop a large percentage of form spam without adding visible friction by using logic inside Marketo Forms 2.0 itself.One effective approach is to add lightweight screening criteria inside the Forms2 onSubmit function. This lets you evaluate a submission in real time before it’s officially accepted. You might check signals like suspicious email domains, mismatches between country and phone format, empty hidden fields that should contain values, or submissions that arrive faster than a human reasonably could. Instead of outright blocking these entries, you can quietly divert them into a secon

This is the second day in a row that Adobe express is not working for me. Yesterday when I tried opening files I got a 404 error over and over again. Last night the error message told me I was offline, I was not. Today I still cannot open my files and the error message says "something went wrong please wait” - I’ve been waiting for hours. Refreshing not worked.DownDector reports that Express is down… but Adobe says it’s up.What’s going on?

Hey everyone!Sharing a couple of quick security hardening tips for AEM as a Cloud Service that I recently worked on:Blocking the form selector at dispatcher level Restricting anonymous access to sensitive JCR metadataBoth are small changes, but they significantly reduce attack surface and prevent unintended exposure.I’ve written a short Medium article with the details + configs here:👉 Hardening AEM as a Cloud Service: Two Simple Fixes That Close Big Security Gaps Would love to hear if others are doing something similar or have additional hardening tips!

In scenario history, would love the option to add a column for project name or ID. It’s cumbersome to dig thru details to find an offending job when troubleshooting an error. 

 We’re hosting an Experience League Live session on Wednesday, April 8th at 8:30 AM, focused on:New Use Cases for Customer Engagement: iOS Live Activities, Web Push, and Persistent MessagingAlongside Brent Kostak, Don Huynh, and Robert Calangiu, we’ll explore how you can extend Adobe Journey Optimizer to deliver more real-time, visible, and persistent experiences across new channels.💡 Topics include:• iOS Live Activities• Web Push Notifications• Message InboxIf you’re looking to expand your engagement strategy and get more value out of Journey Optimizer, don’t miss it.🔗 Register here:https://engage.adobe.com/ExpLeagueLive-260408.html?sdid=H822XBWW&mv=socialSee you there! 👏 

 Marketo Sales Insight (MSI) is one of the most powerful tools designed to give sales teams actionable visibility into lead behavior and intent—but most implementations fail to deliver value.Why? Because MSI isn’t a tool you simply “turn on.” It only works when:Your data is solid Your sales team actively uses itA successful MSI rollout goes beyond technical deployment – It requires:Data readiness System configuration Sales adoptionYou are essentially rolling out both a technology implementation and a behavior change program for sales.This guide outlines a practical, phased approach to help you implement MSI effectively.At a glance: MSI Implementation TimelinePhase 1–2: Strategy + Data Phase 3–4: Workflow + Setup Phase 5–6: Pilot + Training Phase 7–8: Rollout + Optimization Phase 1: Define Goals & Success Metrics (Week 0–1)To ensure a successful implementation, it’s important to start with strategy—not technology. Before configuring the integration, clearly define why MSI matters. K

Personalization in customer engagement has matured considerably. Brands now segment audiences with precision, tailor content to individual preferences, and orchestrate journeys across channels. Most of that work focuses on what to send and who to send it to. Timing is often treated as an afterthought. That gap shows up quickly in practice. A healthcare provider sends an appointment reminder at 4 AM. An e-commerce platform fires an abandoned cart email at midnight. A bank delivers a credit card offer via SMS at 5:30 AM. Every one of those messages was personalized. The content was relevant. The audience was well targeted. The channel was right. But the delivery time was not personalized — and that single gap undid all the effort that went into everything else. Quiet Hours in Adobe Journey Optimizer addresses this directly. It introduces time-based exclusion rules that prevent messages from being sent during specific periods — across Email, SMS, Push, and WhatsApp channels — without requ

We are extending the Call for Papers for adaptTo() 2026 to give everyone more time to finalize their talk proposals.The new deadline for the Call for Papers is 26 April 2026. We welcome your technical deep dives and case studies focused on AEM and the underlying open-source stack.Submit your talk: https://adapt.to/cfpPlease note: Early Bird ticket pricing runs only until 12 April 2026. Loyalty Tickets are also available for returning attendees.Tickets: https://adapt.to/ticketsSchedule reminder: To allow arrival on Monday morning without missing content, we’ve adjusted the times this year.Registration starts Monday at 11:00.Conference begins Monday at 12:00.– adaptTo() Conference Team

I am trying to implement Experience Targeting using Adobe Target.Requirement:If a user visits a specific page (for example: /services-assessment-workshop), then when the same user later lands on the homepage, I want to display a different CTA button with a different URL redirection.Example scenario: User visits:https://example.com/services-assessment-workshop Later the same user visits the homepage On the homepage I want to: Replace the default CTA Show a different CTA Redirect the CTA to another URL Questions: What is the best way to implement this in Adobe Target? Should this be implemented using Experience Targeting (XT) or Profile Scripts? Is it possible to use previous page URL / user behavior as the targeting condition? Would this require storing the visited page in a profile attribute or cookie? Any guidance or recommended approach would be helpful.Thanks!

Navigating Adobe Summit at The Venetian Convention & Expo Center can feel overwhelming given the sheer size of the venue. To help you make the most of your time, below are some key areas and events that you'll want to keep on your radar throughout the week.  To help you make the most of your time, here are key areas you’ll want to bookmark and keep on your radar throughout the week:   Workfront Booth – Located in the Content Supply Chain area in the Community Pavilion The Workfront booth presence is part of the Content Supply Chain area in the main Community Pavilion at Summit. There, you will find product demos, Workfront swag, and both Product team members and Workfront Champions. This is a great place to go for any Workfront or Content Supply Chain related questions!   Workfront Happy Hour (Sunday) – Rockhouse Sports Bar Join fellow Workfronters at The Rockhouse Sports Bar on Sunday, April 19 from 5:30pm – 7:30pm for a Summit Kickoff Happy Hour. All customers who registered for

When I am deactivating groups / teams, I need to make sure that the users are also deactivated. I would love to see color coding on the users "bubbles" to show if they are active or not. Ideally it would be best if it was color coded by license types. I am not sure what the colors currently refer to and it's visually distracting 

Business Context:Organizations using Adobe Experience Manager (AEM) often need to synchronize content across environments (e.g., Author to Author, or between regions) during migrations, environment refreshes, or selective content promotions. Currently, this process relies heavily on manual effort, including identifying changed content, packaging it, and installing it sequentially.Current Challenge:To perform a delta content sync, teams must:Manually execute Query Builder searches to identify content paths that have changed within a specific date range. Compile lists of affected DAM and site content (e.g., /content/dam/toyota/vehicle1, /content/dam/toyota/lexus1). Use custom scripts or tools such as ACS Commons Vault RCP (VLT RCP) to transfer the content. Introduce manual throttling (e.g., sleep intervals between package installations) to avoid performance degradation. Coordinate and monitor the process, which increases operational overhead and risk of human error.This approach is time-

 B2B marketing is in the middle of an important shift. For years, demand generation has been anchored in person-level engagement: lead scores, MQLs, nurture streams, and campaign performance. Those capabilities remain foundational. Engagement begins with individuals, and personalization at scale depends on understanding individual behavior.But enterprise buying decisions are rarely made by individuals. They are made by committees, cross-functional groups with distinct priorities, influence levels and risk tolerances. When marketing performance is measured only at the lead level, we risk mistaking isolated interest for collective readiness.The opportunity in front of us is not to abandon lead-centric marketing. It is to evolve it, connecting person-level engagement to buying group intelligence so that marketing can orchestrate consensus, not just capture attention.Engagement is personal. Decisions are collective.Every opportunity starts with someone. A technical evaluator downloads a wh

Hi everyone,We’re a few months live with Workfront and the team I have moved into are very much “use it because we have to” users. The main obstacle (like many I am reading) is the amount of clicks that activation teams feel they have to do on top of their very manual work - they don’t see a benefit to updating the details accurately, so they basically close everything as complete after they've done the work (I know 😥). We’re working on the “create and show the benefits” part, but I’m wondering, how does everyone use planned vs actual dates and how much importance do you put on this and marking the status accurately.Do you set a planned schedule once and leave it as is, but be firm on accurately marking tasks in progress/complete so you can use “actual” dates in reporting, or do you constantly update the planned schedule to be accurate and rely on that solely, or something else?I should note, we don’t have PMO’s for most of our teams. We have a version of “Traffic leads” that help wit

“We’re consistently seeing only one pageview per visit,” noted the Marketo admin. “We can’t be offending everybody, so maybe something’s up with our cookie banner?” She was right, people weren’t abandoning immediately. Rather, broken cookie consent JS was blocking the Munchkin _mkto_trk cookie for everyone, but not blocking Munchkin itself. How not to manage cookie consentThe code, like others of its type, was jaw-droppingly intrusive: it redefined document.cookie and proxied cookieStore to eavesdrop on set-cookie calls. (A crazy thing to just drop into a site, not that tricks used by other cookie apps[1] are much better!) _mkto_trk was on its cookie blocklist, but munchkin.js was always loaded + initialized. That leads to a half-baked outcome where:a person lands on the site from an email link, which attaches the mkt_tok to the query string to identify the Marketo record Munchkin generates a random session token value saving the token to a cookie is blocked by the consent JS the token

Major kudos to ​@JenDesmond for taking us into the world of Fusion templates and demoing the experience of customizing them live! And thank you to ​@SamTaylor for his help answering questions!  If you missed the event, a summary, the slides and recording are included with some helpful resources below.  Senior Technical Success Architect, Jen Desmond, shared a high-level overview of Fusion templates (there are more than 50 available!) and walked us through 5 demos including:Sync Notes Across Objects: Automatically copy updates and replies from issues to converted projects. Auto-Complete Tasks: Mark tasks complete when proofs are approved and notify stakeholders. Custom Notifications: Trigger tailored alerts based on field changes (e.g., task status updates). Project Creation via CSV: Bulk-create projects using a structured CSV file and mapping. Bulk Renaming: Enforce naming conventions across projects with automation. Here are our notes and resources:💻 Slide deck 📽 Webinar recording ⭐