Adobe Journey Optimizer

We got a request from a customer. Is it possible to send a message directly to customer inbox in the mobile app?

Im trying to the create cross-channel fragment by using APIs, but Im getting this error Body:  { "name": "Cyber Monday Sale - Header !!", "description": "Cyber Monday Sale - Header Banner!!", "type": "html", "channels": [ "shared" ], "source": { "origin": "ajo", "metadata": {...

What is the business use-case for that? If multiple business units use's one sandbox in order to levarage sitched profiles however they have different email domains?

We are trying to collect additional send logs for each email send. Is there a way to send a unique id per email sent to a profile, and collect the same from the feedback schema for email campaigns?  

Could somebody explain me this answer? 

Hi there, We are trying to create multiple offers using APIs. For that, we are looking for the API guardrails of the Decision Management API. If anyone knows about the Decision Management API guardrails, could you please provide the details? Thanks in advance!

Hello Community, We went live with one AJO journey in Feb-2025.In Mar-2025, the Journey was modified and Email action label name was changed.  Now we are facing issue because correct Send / Click counts are not being reflected in the CJA reports. (For. ex: for every 100 emails sent, with new name we...

I created three channels those are content card, web and code , but in journey actions settings those are not listed out , if anyone come across this situation please let me know  Waited almost 18hrs still not appearingThose are listed out in campaigns configurations   

Hi all,   I have seen this thread about a similar observation by fellow community members about the journeys and campaigns not reflecting the latest profile data for personalization. https://experienceleaguecommunities.adobe.com/t5/journey-optimizer-questions/campaign-shows-old-profile-data/td-p/729...

   I need some help with exporting the final segmentation results from a journey I've built in Adobe Journey Optimizer (AJO) to a CSV file. This journey incorporates audience conditions and exclusions to precisely target the desired segment, fulfilling specific business requirements. However, I'm en...