Adobe Journey Optimizer

Hi All For some reason, we must use a Custom Action in conjunction with AIO to send an SMS payload to an SMS provider. So, by not using the SMS channel Surface, we miss AJO's OOTB message logging. Are there any AJO API calls that can help us insert those details into the log schemas? If we go the sc...

I have created a simple segment in AJO, but I am always getting zero in 'Qualified Profiles Count' even after getting a count in "Estimated Profiles'.  

Hello users, I would like to create an audience based on the contacts/persons selected in a journey. I would like to select all, as I want to exclude them from another journey. But i have noticed that I can only select if I select the persons for sending email. If I use any custom actions, the perso...

Hello Team,I have created Email offers and want to display results based on Offer Priority. I have created Gender rules for different offers, while testing when I trigger event based on different Genders I get the same results.For Example, In test mode, when I am testing a record with one email id w...

Looking for info to fetch a list of the profile count/details of those who received a specific offer via a specific journey/campaign.   Is there any documentation available for sample queries related to the offer decision? Is there any common attribute that can be used to join the offer decision and...

Hi, Is this a correct way to retrive the name field from the below path from message feedback dataset _experience.decisioning.propositions.items.name and also when the data gets populated to the linkURL field can you explain?  Thanks in advance   

Hi there, I have an Object Array that looks something like this: "Account":[{"AccountID": "1", "lineofBusiness": "AA", "pymntType": "Cash"},{"AccountID": "2", "lineofBusiness": "BB", "pymntType": "CreditCard"},{"AccountID": "3", "lineofBusiness": "CC", "pymntType": "Debit"},{"AccountID": "4", "lineo...

I have uploaded the test profiles using csv. but AJO is not showing. It is only reflecting the old records.

Hello, can someone shed a light on the below error in my AJO journey please? How can I fix it? Thanks. {"journeyVersionUid": "4f19bd15-0b87-4bf0-872c-1c06dcdded30","orgId": "67A50FC0539F0BBD0A490D45@AdobeOrg","error": [{"WriteBackToAEPv15 - SMS | EN": "expression references action '484dbf99-ac45-4bb...

Hello everyone, I'm currently using the function toDateTimeOnly(setHours(nowWithDelta(1,"days"),9)) in Adobe Journey Optimizer to schedule emails. Currently, this function delays sending emails until 09:00 the next day. However, I want to modify this behavior so that the function only triggers the d...