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Adobe Journey Optimizer Community Lens 6th edition is out.
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  • 11/21/23
    Hi,I am currently attempting to set up a web campaign in Adobe Journey Optimizer, using a custom identity namespace for my audience. However, I'm encountering issues with activating the campaign, and I am unable to identify any errors or warnings within the campaign. I would greatly appreciate any a...

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  • 11/20/23
    Hi there, I have a cart abandonment journey did where each of the products are listed are multiple objects in the productListItem array. For example, there could be up to (or more) productListItems[20]. I have two requirements: 1) In a conditional node, look for all the items in the productListItems...

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  • 11/16/23
    Hi , I am just wondering if its possible to convert json offers to html via rendering it via email channel. The reason why i want to do that is because its easy for the source system to generate json offers and send it to AJO. However before sending these offers via email we have to convert it to ht...

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  • 11/15/23
    Hi ,The issue I am facing is the mail is sent through Journeys but not sent to all the targeted audience instead reached some random recipients.Where can I see the recipients name to whom the mail is sent .In Reports could see only the counts. Tried this approach but getting 0 qualified profiles in ...

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  • 11/14/23
    Is there anywhere we can check or apply some trigger which can send the total records or based on channel applied within Journey. for e.g., send 30 records for email , SMS - 20 records,etc.   

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  • 11/13/23
    I am wanting to change the URL that's been set up in a Landing Page that's been created in AJO. I can see the original URL display that was placed when the landing page was created, under Access Settings/URL but I can't see a way to edit the existing URL that's been placed. Is it possible to update ...

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  • 11/9/23
    Hi,  is it possible to create a custom action (a POST request to trigger a service that sends email via SMTP) that can then use a email template created in Adobe Journey Optimizer?  For example, sending in the body of the request the email template itself? It sounds complex actually. Thanks

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  • 11/8/23
    Hi,  do you know if are needed additional set up to create a journey to send email to certified email addresses? Can i use a standard domain defined into ajo?  In the documentation no point is provided for certified email. Thanks.

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  • 11/7/23
    We are leveraging an AJO custom action to integrate our journey with an internal API. This API takes a datetime argument in UTC format as follows: yyyy-MM-ddT HH:mm:ss.SZ (ie. 2023-12-01T23:59:59.000Z). We are attempting to use the nowWithDelta() function within the request parameters of this custom...

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  • 11/3/23
    Current situation:We are implementing a stock replenishment journey for a local cosmetic company through AJO. Let's take:---- Peter as Customer---- ABA as the Cosmetic Company Nameas an example for the end to end flow of the journey.Peter visits the ABA's eshop website, he is interested in a particu...

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