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  • 10/24/23
    Hello, After a Purchase event, we'd like to update the visitor's "Loyalty Points" by taking the existing value in the Profile and adding the Purchase amount to it.  For example, if the existing Loyalty Points value in the Person dataset is "100" and they purchase something for "59.99", we want to wr...

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  • 10/24/23
    Hi, is there a built in logic where an offer will be change status to Archived when reaching end date?  Many thanks! 

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  • 10/23/23
    Hello, I'm trying to generate a Order Confirmation email and not getting the data from the productListItems - even in Test mode.  My basic setup is the same as outlined in Adobe's help file.   {{#each context.journey.events.event_ID.productListItems as |product|}} <table> <tbody> <...

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  • 10/19/23
    Hello, I'm trying to accomplish this in Journey Orchestration. Terminate two events into a single action.  In the example below, if the visitor purchases they go to the Confirmation email, if they abandon, the get a Cart Abandon email and if they eventually purchase they should get the same Confirma...

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  • 10/19/23
    There seems to be a latency of about 10-15 minutes for a offer to display - in my use case, I have capping set to 1. Once the offer with the highest priority is displayed, it is being capped at 1 as expected, but it takes about 10-15 minutes for the offer with the next priority to be displayed. Anyo...

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  • 10/19/23
    Hi , I am having some troubles understanding composition in AJO. I have a audience with some profiles as its member. If i now want to enrich this audience with some more info like product details , i have to create a composition with enrichment in the workflow. My question is when will this enrichme...

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  • 10/18/23
    Other than jump action, Which action have to be used at the end of the previous journey to trigger the next journey? Can I get a document for this question?

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  • 10/18/23
    Hello,I'm seeking assistance with tracking the number of profiles in a specific segment during a journey. Specifically, I need to identify if a segment includes more than five profiles, and if so, the journey should continue. While I'm considering monitoring this similarly to creating an Audience, I...

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  • 10/17/23
    Hi, I am trying to follow the following Adobe documentation for sharing event information in an offer. However i don't see the "Messages" option under actions as this document is talking about https://experienceleague.adobe.com/docs/journey-optimizer-learn/tutorials/personalize-content/use-contextua...

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  • 10/17/23
    How can we store the profile data from the journey after the email was sent and can we use the same data for another journey?Assume the scenario [First email to be sent on 15th day and then second email on 30th day and third email on 90th day].How can we create this journey in AJO?[Detailed Explanat...

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