Adobe Journey Optimizer

I’m encountering several issues with the dataset lookup:Updated records not displaying: When records in the lookup dataset are updated, the changes are not reflected. For example, if record 101 has its name field updated, the new name value does not appear.No results returned: For another dataset, n...

I am using "notin" function to exclude not needed data from array column but having errors. please advise

Hi Team,We have recently introduced a new array-type field in the profile schema that stores all past offer codes for each profile. The field contains the offer codes, separated by commas, to avoid the need to load large amounts of data into the contact history event schema.In the audience segment b...

Trying to find out if there is somewhere we can see soft bounces in journey reporting. The bounce reporting only shows hard bounces. Please let me know if this is possible and if so how to execute finding soft bounce reporting. Thanks for the support

HI Community, If the fragment has been duplicated and used in different templates after renaming it, is there a way to track that the current fragment is duplicated from which fragment.  Thanks,Akram

Hi, I want to send emails to a group of users whenever an event occurs. Any solution to achieve this?

Hi, I tried to duplicate the existing journey which includes 44 nodes out of 50 under the limitation of max nodes but when I duplicated it and showing errors: an error occurred when duplicating the journey. what was it and where I can find the error log, why it refused me to duplicate where I am aga...

Is it possible to have a single profile go down multiple paths at the same time? In the attached example, everyone in my audience meets the criteria for path1. Some also meet the criteria for path2, and some meet the criteria for path3. We want those who meet the criteria for path1 and path2 to proc...

Hi everyone, Following the February 2025 Release Notes, the Result Sets feature has been deployed, and I was able to create them in the sandbox I use. However, I noticed that the "Add Business Rule" option is missing in the channel configuration for both Campaigns and Journeys. Is there a way to ens...

HI Community, Is there any way to check last modified time for fragments and content templates in AJO.   Thanks,Akram Husain