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  • Hello everyone!I'm facing some challenges in using an offer in several channels/placements including the email placement.The idea is to have three different offers that all have placements in multiple channels. These offers are on different priority and with a capping of 2 per day with decision even...

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  • 5/24/24
    Hi there, Say if we have an AJO journey that has profile re-entrance set to 2 weeks, if we create a new journey version after publishing, will the 2 weeks still apply to the same profiles despite it being a new version? Thanks.

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  • 5/24/24
    ¡Hola!Ocupo ayuda con una situación que no logro corregir.He creado y enviado varias audiencias al destino de Facebook que tengo configurado en AJO, pero al momento en que hace la lectura en el ads manager de Facebook, me aparece que el tamaño es inferior a 1,000 perfiles, ocasionando que la campaña...

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  • 5/23/24
    #AJO#Offer Decisioning When an offer is archived or 'unapproved' (moved to Draft state), why does it continue to show under the Offer Collection in the Decision Scope? Shouldn't the Offer Collection within Decision Scope only show the offers that are Approved? Is this a bug? @SatheeskannaK 

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  • 5/23/24
    Hi,Using Arithmetic function to calculate the age from Date of Birth field we are getting the below error.How can we get the age calculated in AJO? attaching the screen shot of the error  

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  • 5/22/24
    Hi there, I have a very complicated nested array structure, that looks something like this:  "OfferRecos": [ { "AA": { "customerID": 123 "ABCOffers": [ { "serviceAddressId": 333 "ServiceAddress": [ { ...

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    197

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  • 5/22/24
    Hi everyone, In the Action Push configuration, can we configure a default Custom Data variable? It would be that every time someone decides to use the Action Push, by default they have a Custom Data var1 = value1. Regards,Diego P.

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  • 5/22/24
    Created a content template that includes expression fragments and landing pages. When I use the content template in an email within a journey, the expression fragments and landing pages work as expected. However, when I copied the HTML code of the same content template and added it to an offer (with...

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  • 5/22/24
    I would like to mark some profiles as a test ones according to this documentation.https://experienceleague.adobe.com/en/docs/journey-optimizer/using/audiences-profiles-identities/profiles/creating-test-profiles#turning-profile-into-testWhy I am not able to write it down manually? Value = "True" 

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  • 5/21/24
    Suppose that user have multiple products in the cart. How to iterate in email designer through every product (through productListItems) and put multiple product names in the design. I have got something like this for now: 

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