Adobe Journey Optimizer

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

Adobe is excited to invite you to a unique opportunity to connect, learn, and be inspired by joining our upcoming product launch event this fall!   Adobe x Conversion Accelerator Tour   ️ September 30th, October 2nd, October 8th, October 14th 2025   1pm – 4pm (followed by networking and drinks un...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

Hello AJO Community!  We’re excited to launch a playground experience where you can try the new AI Assistant Content Accelerator. This is your chance to get hands-on with AI-powered content creation, explore personalization features, and see how it can streamline your workflow in Adobe Journey Optim...

Hi, Offer decisioning is enabled at the "datastream" , but while validating the setup, it says "offer decisioning is not enabled", can someone please let me know what else am missing, the adobe documents are confusing many docs, soo much information, please guide me.  

Hi Team,How can we customize the Seed List by Campaign or Journey? For example: I want to send 10 seed lists to the ABC journey email's, and then send 20 seed lists to the XYZ journey email's, all using the same email surface. I see that the seed list can only be configured at the channel surface le...

Join us this Wednesday at 8:30 am PT for a new Experience League LIVE episode. My guests Don Huynh, Product Manager Adobe Journey Optimizer, and Pravin Prakash Kumar, Computer Scientist, Software Development, Media & Advertising Solutions, will introduce the new Content Cards feature for Adobe Journ...

Hello Does AJO allow to assign default value in the attribute used as a flag. If so, How long it takes to reflect into the system. We tried using below option present in the schema, but default value is not getting assigned to the attribute when we create a new profile. Regards,Abhishek 

I streamed to AEP custom event like that:When this event will be visible in configuration in order to create event based journey based on that?Unfortunately it's not visible yet (it was like 2 hours ago). 

How do I create a segment that excludes another audience joined on a field that is not an identity namespace (in our case, email address)? The current challenge is that audience builder is all denormalized or joined on the identity namespace. For example, I have an audience of former customers that ...

I am receiving this error when submitting email channel surface configuration for marketing emails. But, I am unfamiliar with it. Has anyone had this error and understands what needs to be fixed to get their email configuration approved? "Maximum runs 3 for the workflow step CBOneClickUrlGenerationS...

The possibility to use Variables in Fragments create and flexible opportunities. But it is not so user friendly that you need to know or remember the name of the variable. If this names could be picked from a dropdown list it would be much easier to use for the email creators. Just changing the vari...

I am working on a project for a bank. And they have their decisioning engine which decides when to send specific notifications to the customer. Some notifications would marketing, some would about transactions and some about updates. Which AJO feature would you use, event based journeys or api trigg...