Adobe Journey Optimizer

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

Adobe is excited to invite you to a unique opportunity to connect, learn, and be inspired by joining our upcoming product launch event this fall!   Adobe x Conversion Accelerator Tour   ️ September 30th, October 2nd, October 8th, October 14th 2025   1pm – 4pm (followed by networking and drinks un...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

Hi, I'd like to extract channel templates using API but the thing is that none of my templates were created in the "Content Template" section and I think the Content Template API is pointing to that section. All my templates were created using Campaign or Journeys. So, I need to extract from AJO all...

We have found an issue in AJO making us concerned about how to handle emails in an always on activity - when the master email template is been updated. It seems like there is now obvious way of changing and updating a template, and at the same time keep the content that is created in a template used...

We have found an issue in AJO making us concerned about how to handle emails in an always on activity - when the master email template is been updated. It seems like there is now obvious way of changing and updating a template, and at the same time keep the content that is created in a template used...

As we are working more and more with AJO, the content in the platform increases every day with audiences, templates, fragments, Journeys etc. Since there are many users working with different activities in the same base, against the same customers each user as a set of "most used content/features" T...

As we are working ahead with the AJO platform, we are also creating more and more email fragments. Today there is only a "Show more" option when the fragment list becomes longer than the screen size. The length of the list becomes that long because it shows all fragments, even those in draft status....

What additional datasets except for Web event have you added here?Have somebody added offline sales datasets? Any other ideas?   

Could somebody give me idea how to use multiple if statements in Condition Node?  Additionally has anyone used Condition Node while choosing email address?

Hi Experience League Community,I’m encountering an error while trying to create a WhatsApp API credential in Adobe Journey Optimizer (AJO). The error message I receive is:“Error fetching business accounts. Either the API token or the business account ID is not associated with the WhatsApp account.”H...

Is is possible to access the Title and Body of a push in a Custom Action? I can't find a kind of metadata of the push to use in CA  Thanks.

Hello, I am trying to use the AI Model method for Ranking my offers in AJO. However, as an OOO functionality it only considers Conversions and Impressions. But we want to also track custom events like No Thanks etc. Below link suggests that we can track Custom Events, but there is no clear way menti...