Adobe Journey Optimizer

Hello AJO Community!  We’re excited to launch a playground experience where you can try the new AI Assistant Content Accelerator. This is your chance to get hands-on with AI-powered content creation, explore personalization features, and see how it can streamline your workflow in Adobe Journey Optim...

Calling all Journey Optimizer customers!  We are excited to bring an immersive in-person workshop to a city near you in October and November—London, UK; San Jose, CA; New York City, NY; Atlanta, GA; and Sydney, AUS—to explore the product's unique value and participate in interactive guided sessions...

Hi community,    The rise of Generative AI presents incredible opportunities, but it also comes with responsibilities. Check out this comprehensive post that outlines essential guidelines for leveraging Generative AI in a responsible and ethical manner across our Adobe Experience Cloud solution comm...

Hello, I have a customer journey that sent bankmails and I would like to recall them ? Is it possible ? If yes, can you explain how to do it ?

Hello Community, I’m encountering a rendering issue in the Gmail app specifically for fragments with 2X2 or 1X2 column layouts. Instead of displaying the mobile view, these fragments are rendering the desktop view in the Gmail app. We’re using a base template that adheres to brand guidelines (e.g., ...

which one?  

Customer with three different branches wants to has everything on one sandbox. However they would like to set that specific journeys would be visible for specific users. Is that possible?

Hi there, question is that multiple touchpoints in one journey with their drop date calculated based on customer's age that I used to have in Adobe campaign works well as I have cell activity to gather all segment code creation and enrich activity to calculate drop date. whereas we're going to migra...

Is it possible to set up in journey or in batch campaign that the sendout would be realised only between for example 10am-20pm?

Hello Adobe Comunity Since the relase of the new surface system in AJO we have identified an issue with web inappsAs you can see on the image below the inapp content always goes at the bottom of the page no matter how the content is configured in AJO. We have noted that the div with id "alloy-messag...

Hi,I am getting below screen for "Validate Setup" in Assurance.I have enabled "Offer Decisiong" on datastream  "Optimize SDK Prerequisites" are not done, is it neccessory for AJO to work ?Please guide me on fixing all the warnings.

Hi team,I would like to remove the test profile metrics from the reporting dashboard. For example, before launching the journey, I tested some audience segments (test audience) outside of test mode. Now, I want to exclude all metrics related to these test profiles, such as opens, clicks, etc. Is it ...

Is this somewhere explained in detail?If I have multiple placements at different urls with different offers available for each placement what is the most effective way to render this? Using one rule or multiple rules? What is the best practice to do this at scale?