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Add URL as hyperlink

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Level 3

Hi, 

 

I have a bit of an urgent ask so any quick responses would be appreciated. 

 

We're trying to add links to SMS and some links we'll need to add as a hyperlink. Is there a way to do this from AJO?

 

Example

Instead of showing the link: https://www.adobe.com/home

We'd like to show: Click Here which would redirect the user to https://www.adobe.com/home

 

Thanks

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1 Accepted Solution

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Correct answer by
Employee Advisor

Because SMS is not HTML, you cannot have a text link alias hide a full URL. 

What you can do is use an SMS subdomain and then take advantage of the built-in Link Shortening service within AJO: 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/sms/sms-subdomains

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/sms/create-sms#sms-conte...

 

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1 Reply

Avatar

Correct answer by
Employee Advisor

Because SMS is not HTML, you cannot have a text link alias hide a full URL. 

What you can do is use an SMS subdomain and then take advantage of the built-in Link Shortening service within AJO: 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/sms/sms-subdomains

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/sms/create-sms#sms-conte...