Add Custom Email Headers in AJO for BCC Integration and Tracking

[AkshithaPo]

Does Adobe have a recommended approach for implementing custom header injection in AJO to support BCC capture, delivery log enrichment, and engagement tracking?

[SatheeskannaK · Accepted solution]

@AkshithaPo 

Here are some potential functionalities:

• Custom header: Refer to this page for details: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/email/configure-email/s...
• BCC capture: Information available here: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/archiving-support
• Delivery log enhancement: The "Message Feedback Event Dataset" is an out-of-the-box (OOTB) dataset for capturing message delivery. However, it cannot be extended. More information on datasets can be found here: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/data-management/datasets/get-sta...
• Engagement tracking: The "Email Tracking Experience Event Dataset" is an OOTB dataset designed to track message interactions. Refer to this link for more on datasets: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/data-management/datasets/get-sta...

[DavidKangni]

@AkshithaPo 
regarding the delivery log enhancement, 

A new executionMetadata helper function is available in the personalization editor. It allows you to append contextual information to any native action and capture it in a dataset for export to external systems.

This capability is available in Limited Availability. Contact your Adobe representative to gain access.

Thanks,

David