AJO provider error on iOS when sending push notification

[NestorAr]

Hello, I think all configurations are set up correctly. I’m able to receive push notifications from the Push Debug View in Assurance, but when sending them through a journey, the process fails and returns a “Provider error.”

[Mayank_Gandhi · Accepted solution]

@NestorAr A notification working in Assurance but failing in a journey typically points to an issue in push channel configuration, token/surface selection, or related credentials 
Check if the App ID used in the profile/token collected from the device matches the App ID specified in the Channel Surface and journey push activity. If these do not match, the push is excluded or sent with wrong credentials, prompting a “Provider error.”