Hi AJO experts!
We have the following problem: we are using events to trigger customers into an audience. Then, we are creating journeys to send email containing links to a landing page where the user can submmit comments. We plan to capture those comments, and each email must correspond to one unique comment submission
The issue is that we need to use this data to configure a parameter in the URL of our landing page so that, when the user submits a comment, we can send this information back to our environment as a token.
Is it possible? I see two potential solutions
1) Use a journey to update the profile with this information and the use audiences as triggers in the journeys.
2) Use events as triggers so I can use the data to personalize and create the journey with a wait activity until its time to send the journey.
Is Adobe planning to allow personalization using information from events?