Adobe Journey Optimizer

We have our flagship skill builder events fast approaching. NYC and Atlanta locations are right around the corner: September 18th and 25th, with limited spots available. The registration link is here. If you are a licensed Journey Optimizer customer, we would love to see you at a location near you...

Hey AJO Community!  We’re excited to kick off a new initiative called Community Ideas Updates—a quarterly roundup that reflects our ongoing commitment to co-innovate with you. Your ideas aren’t just suggestions—they’re directly shaping the evolution of Adobe Journey Optimizer (AJO). Through these up...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

How can I configure journey to route users into different content variants within a single journey based on real-time event thresholds like >10 purchases in the last 72 hours without having to create separate segments for each threshold?

Hi Folks, I have created few profiles in AEP with time-zone field added with respective different country details as  following,Asia/KolkataAsia/JakartaAsia/Riyadh 1st Scenario - Created the journey with segment followed by Email activity. The journey scheduled to run at 10 AM with default time-zone...

Hello,  We are going to begin doing some testing where we'll be dynamically switching content based on variants we'll set up in the email. My Analytics team wants to know if there's a way to identify and report on how many users received a specific variant of a module within a single email.  Example...

Hello there, Any way to query all the members from one particular audience?I know just to check if a members is part of one particular audience and, furthermore the sample data is not enough thanks for the help!

Hello,Can we add the UTM Parameter utm_content to a URL of  a particular email instead of adding it to the Channel Surface, since I want the above UTM Parameter to appear in the URL where I have added this parameter?

Hi,  On my user profile schema, I have an object array that stores information of the accounts the user has access too. Something like[{"accountName": "A","balance": 10}, {"accountName":"B","balance": 9}]. In the web channel personalization I was able to display plain text or any attributes that's n...

Hi, I would like to know how IP pools associate to dynamic subdomains. My use case is to have one email configuration for several countries instead of having one email configuration for each. This is also a typical use case stated in Adobe docs: https://experienceleague.adobe.com/en/docs/journey-opt...

Hi Folks,I have created a form using landing page with text fields and checkbox. After submitting I can see the consent gets updated but the text field data is not getting captured. Is there a possibility to store it in the profile ? or is it getting stored in any of the OOTB dataset within AEP ?Can...

Description -Currently, when we need to make changes to a published journey in AJO-such as updating content templates or making workflow adjustments-the only option is to stop the journey, duplicate it, edit the duplicate, and then publish it as a new version. This results in multiple versions of es...

Fuel Mobile Growth with Customer-Centric Strategies Register Here: Fuel Mobile Growth with Customer-Centric Strategies    About the Session: Tap into Adobe’s latest research on consumer and practitioner trends with mobile app growth and real-time, personalized engagement. In this webinar, we’ll show...