Adobe Journey Optimizer

We have our flagship skill builder events fast approaching. NYC and Atlanta locations are right around the corner: September 18th and 25th, with limited spots available. The registration link is here. If you are a licensed Journey Optimizer customer, we would love to see you at a location near you...

Hey AJO Community!  We’re excited to kick off a new initiative called Community Ideas Updates—a quarterly roundup that reflects our ongoing commitment to co-innovate with you. Your ideas aren’t just suggestions—they’re directly shaping the evolution of Adobe Journey Optimizer (AJO). Through these up...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

Ever encountered 'no qualified profiles' errors in your AJO IP Warm-up runs? This guide uncovers the critical link between run activation and batch segmentation timing, and how Adobe Journey Optimizer's configurable retry mechanism provides a crucial buffer to ensure your warm-up campaigns succeed, ...

Unlock the secrets to pristine email deliverability in Adobe Journey Optimizer. This comprehensive guide walks you through building a bulletproof sender reputation from day one, covering essential authentication, a copy-paste IP warm-up calendar, real-time monitoring, and a troubleshooting playbook ...

Ever faced the frustrating 'no qualified profiles' error during your AJO IP Warm-up runs? It's a common hurdle tied to batch segmentation timing. This guide demystifies why it happens and provides strategic timing recommendations to ensure your warm-up campaigns always hit their mark.

Hi I want to compare one of the profile field by adding 10 days to another field.below is the example. ExperiencePlatform.ProfileFieldGroup.profile.person.birthDate = ExperiencePlatform.ProfileFieldGroup.profile.person.applicationdate + 10 daysPlease let me know how can i do that in ajo expression e...

When you hit ‘send’ on a marketing campaign, you want your message to be seen—not lost in the void. After years of building and running Adobe Journey Optimizer (AJO) for some of the world’s biggest brands, we’ve learned that sender reputation is the single most important factor in whether your email...

In fast-paced marketing environments, timing can make or break a campaign. Whether we are reacting to a sudden flight cancellation, a trending topic, or a flash sale opportunity, the ability to quickly reach the right audience is crucial. The Custom Upload feature in Adobe Experience Platform (AEP) ...

As client approached us and asked us for a zero latency solution for providing personalisation at their end, we looked into multiple directions. One such solution exists in the form of CDN based personalization solution for web clients. Currently, clients have to reach out to Edge network for person...

We have a scenario where we need to show a specific content block in the email only if the customer has opened any of the first three emails.I wanted to check with you:Is there a way to implement this logic directly in the HTML template using js or dynamic content rules

PurposeThis blog provides guidance for troubleshooting subdomain delegation and channel surface configuration issues in Adobe Journey Optimizer (AJO). Customers are encouraged to review the outlined steps before contacting Adobe Engineering or Support teams.Table of contents:Overview of Subdomain De...