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SOLVED

Logic for Opened Any of First 3 Emails in HTML Template

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Level 1

We have a scenario where we need to show a specific content block in the email only if the customer has opened any of the first three emails.

I wanted to check with you:

  • Is there a way to implement this logic directly in the HTML template using js or dynamic content rules

1 Accepted Solution

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Correct answer by
Employee Advisor

@DileepKu Inside a journey, a reaction event can update a profile field or event when a recipient opens one of the first three emails. You can use this to funnel people into a qualifying audience or update a custom profile field and may be define a conditional rule based on a profile attribute or audience membership that you’ve set previously (for example: profile.hasOpenedAnyOfFirstThreeEmails == true).

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journe...

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/content-management/dynamic/get-st...

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1 Reply

Avatar

Correct answer by
Employee Advisor

@DileepKu Inside a journey, a reaction event can update a profile field or event when a recipient opens one of the first three emails. You can use this to funnel people into a qualifying audience or update a custom profile field and may be define a conditional rule based on a profile attribute or audience membership that you’ve set previously (for example: profile.hasOpenedAnyOfFirstThreeEmails == true).

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journe...

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/content-management/dynamic/get-st...