Adobe Journey Optimizer

We have our flagship skill builder events fast approaching. NYC and Atlanta locations are right around the corner: September 18th and 25th, with limited spots available. The registration link is here. If you are a licensed Journey Optimizer customer, we would love to see you at a location near you...

Hey AJO Community!  We’re excited to kick off a new initiative called Community Ideas Updates—a quarterly roundup that reflects our ongoing commitment to co-innovate with you. Your ideas aren’t just suggestions—they’re directly shaping the evolution of Adobe Journey Optimizer (AJO). Through these up...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

How would you write such a condition?

Hi Team,We are looking to create an audience segment that targets users whose birthdays fall in the upcoming month. The goal is to use this audience to send out birthday greetings.The birth date field in our system is in the "MM-DD-YY" format. I initially tried using the condition:"Include Birth dat...

Hello all,I'm facing an issue in Adobe Journey Optimizer (AJO) related to consent logging when customers submit a landing page form created in Visual Designer mode.Current Setup:* I built a landing page using AJO’s Visual Designer.* The form displays 8 subscription lists as checkboxes:* 6 are older ...

Hi, We have a huge set of data ingested into AEP for schema "ajo_message_feedback_event_dataset". And, our goal is to fetch the list of users who received emails and accessed the same. it's understood from Adobe documentation that information is stored at "ajo_message_feedback_event_dataset".Whilst ...

Hi ,We have a huge where we will have around 100 activities . But i am concerned about performance of the journey. Can any one please let me know that what and all performance issues we have if we have such a big journey apart from troubleshooting and readability issue.Also please let me know is the...

I have a doubt referring to the function nowWithDelta. Can I use nowWithDelta(0, "days"), i.e, using the first parameter with the value "0"? 

Delivering effective, personalized emails at scale is no easy task even for experienced marketers. From deliverability issues to managing dynamic content across multiple customer journeys, email marketing comes with its own set of challenges.

Implementing a new email platform isn't just about technology—it’s also about aligning your teams, workflows, and data to deliver impact. If you're currently implementing or planning to use Adobe Journey Optimizer for email marketing, we’ve got a powerful new guide for you!

Hello,  I have a use case where our main client (Adobe users) would like to partner with some Non-Profits to send emails alerting folks about a program coming up. The challenge is, the non-profits own the data but do not wish to have their data stored in AEP.  This can be done in Campaign if the mes...

Hi all,I am looking for a solution where I need to export the Opt-out status to a third party solution as soon as the user clicks on unsubscribed on a AJO landing page. Since it needs to happen near real time, Dataset export is not in scope, is there any alternate way like triggering a custom action...