Product Communities

 After a recent upgrade of the OneTrust Consent Management for Cookies extension in Adobe Launch, we started encountering the following runtime error:Uncaught Error: [OptIn] Invalid category(-ies). Please use the `OptIn.Categories` enum.This error was not present before the extension upgrade and now occurs consistently after publishing the new build. Observations✅ Previous OneTrust Extension Version (working)In the older version of the OneTrust extension, the generated custom code configuration looked like this: JSON {"otConfiguration": {}}``Show more linesThere were no undefined Adobe categories, and Adobe Opt‑In worked as expected.❌ New OneTrust Extension Version (after upgrade)After upgrading the OneTrust extension, the generated configuration now looks like the following:  {"autoLoadScript": false,"otConfiguration": {"adobeCat_0": "undefined","adobeCat_1": "undefined","adobeCat_2": "undefined","adobeCat_3": "undefined","adobeCat_4": "undefined","adobeCat_5": "undefined","adobeCat_6

I restarted my mac book and started AEM from terminal getting this error after AEM is started HTTP ERROR 404 Not FoundURI: /STATUS:404 MESSAGE:Not FoundSERVLET:org.apache.felix.http.base.internal.dispatch.DispatcherServlet-e31d7b5  Please help me resolving this issue, it is working fine morning , after my mac restart it I am getting this issue  

Hi All, We recently signed an AI addendum to enable the new AI capabilities within Marketo, such as the AI assistant feature that can help generate email subject lines, email body text, ect. I checked our Roles settings in the Admin menu, and I can see that Access AI Assistant is enabled for our user accounts. However, I have not seen any artificial intelligence features available when I am building emails. Does anyone have any info on why these features wouldn’t be available for us? Any info is appreciated here.Thank you!

i need to create a profile script to identify the last visited bike pdp by a visitor in real time and using that create an audience accordingly for each bike models mutually exclusive

This is the second day in a row that Adobe express is not working for me. Yesterday when I tried opening files I got a 404 error over and over again. Last night the error message told me I was offline, I was not. Today I still cannot open my files and the error message says "something went wrong please wait” - I’ve been waiting for hours. Refreshing not worked.DownDector reports that Express is down… but Adobe says it’s up.What’s going on?

Hello ,My most of the emails who have gmail id’s sent to users show as failed due to the Gmail: 550 5.7.1 email likely unsolicited.How to resolve this? Should I use RESTART ? 

While trying to sync a template in campaign console, we are getting the error below. Did anyone face the same issue ever? what could be the reason?

I have a list of 3,784 users that I want to target with specific data. To achieve this, I created segments in Adobe Analytics, where I defined the condition as User ID equals any of x, y, z, using approximately 500 user IDs per segment. These segments are visible in Adobe Target via A4T, and I have used them to create an experience. However, I am unable to see the experience being delivered to the intended audience. Could you help identify what might be causing this issue?

We’re trying to implement a server to server integration with AEM 6.5 AMS (not Cloud), and I’ve been trying to set it up locally.I got the OAuth2.0 client working (created the client in the OAuth Clients section of the Security Tools.Given the access to the oauthserver service users, created a ScopeWithPrivileges class giving read/write access to the /content/dam path for the service to use.I’m able to get the Bearer token correctly, but when I tried to upload an asset by posting to  http://localhost:4502/api/assets/companies/product-staging/new_test.pngI’m getting a 500with a status.message "status.message": "Can't create child on a synthetic root",the same call using basic auth for the same user (admin), works correctly. Anyone ever done this with the AssetAPI or are we stuck using basic auth for this?I’m half guessing something isn’t right with the ScopeWithPrivilege class, if anyone succeeded knows what we’re doing wrong would be greatly appreciated.

Hi everyone,I'm trying to create a nested block structure in Universal Editor using the following JSON definition:{ "definitions": [ { "title": "Tabs", "id": "tabs", "plugins": { "xwalk": { "page": { "resourceType": "core/franklin/components/block/v1/block", "template": { "name": "Tabs", "model": "tabs", "filter": "tabs" } } } } }, { "title": "Tab", "id": "tab", "plugins": { "xwalk": { "page": { "resourceType": "core/franklin/components/block/v1/block/item", "template": { "name": "Tab", "model": "tab", "filter": "tab" } } } } } ], "models": [], "filters": [ { "id": "tabs", "components": ["tab"] }, { "id": "tab", "components": ["teaser", "carousel"] }

I’m looking to enable the AI capabilities in Adobe Target. If you’ve already done this, I’d be interested in learning which use cases you tried.

Hello, We have several jobs that fetch data from the Adobe warehouse using the FTP server (ftp2.omniture.com). However, since March 7, we have been unable to connect to the Adobe server and retrieve files from the ftp2.omniture.com host.This is a critical job for us as it is used to obtain daily data from Adobe, and the issue is currently impacting our client data as well.We would appreciate your assistance in resolving this issue on an urgent basis. Thank youShubham

Hey everyone!Sharing a couple of quick security hardening tips for AEM as a Cloud Service that I recently worked on:Blocking the form selector at dispatcher level Restricting anonymous access to sensitive JCR metadataBoth are small changes, but they significantly reduce attack surface and prevent unintended exposure.I’ve written a short Medium article with the details + configs here:👉 Hardening AEM as a Cloud Service: Two Simple Fixes That Close Big Security Gaps Would love to hear if others are doing something similar or have additional hardening tips!

Hello Community,I have a clarification question related to datetime formatting in Adobe Experience Platform (AEP) using Data Prep.From the source file, we receive the datetime value as a string in the following format:2026-04-10 14:23:56My requirement is to ingest this into AEP as a datetime/timestamp field, but with the date represented in MM‑DD‑YYYY order, for example:04-10-2026 14:23:00The primary concern here is whether AEP allows transforming and storing the datetime in MM‑DD‑YYYY HH:mm:SS format, instead of the default YYYY‑MM‑DD.I understand that AEP standardizes timestamps internally, but I would like to confirm:Is it technically possible in AEP Data Prep to store a datetime with the MM‑DD‑YYYY date order? If not, is this format strictly limited to parsing at ingestion ? What would be the recommended best practice in this scenario?Any guidance or confirmation from the community would be very helpful.Thank you!

I’m hoping someone has already figured this out and can share their magic with me. I need a report for stakeholders/collaborators so they can see every Proof they are on along with the decision status of all approvers not just their own and ideally it would be one line per document but grouped by document also works for this purpose.I figured I’d reach out to the Community before pushing my Friday brain to write text mode 😅

How are others reporting the Quarter is the calculated field option working for you.  Can someone provide text that has worked for them?

In scenario history, would love the option to add a column for project name or ID. It’s cumbersome to dig thru details to find an offending job when troubleshooting an error. 

I have setup my smart campaign (cloned off another that was successful and using the same client data to send the emails) , imported client list, set trigger etc, selected Activate and there are no results showing, indicating nothing is going out.   can someone assist me through the process to see what i have missed here??

Does anyone know of a good method to audit all custom Statuses?  We have a large amount of groups that each use different status lists.  Is there any way to export this data so it can be reviewed and updated?

Is it possible to add Pop-Up messages on specifc proofing workflow templates? We use specific templates for document review and only certain circumstances need the pop-up. 

 We’re hosting an Experience League Live session on Wednesday, April 8th at 8:30 AM, focused on:New Use Cases for Customer Engagement: iOS Live Activities, Web Push, and Persistent MessagingAlongside Brent Kostak, Don Huynh, and Robert Calangiu, we’ll explore how you can extend Adobe Journey Optimizer to deliver more real-time, visible, and persistent experiences across new channels.💡 Topics include:• iOS Live Activities• Web Push Notifications• Message InboxIf you’re looking to expand your engagement strategy and get more value out of Journey Optimizer, don’t miss it.🔗 Register here:https://engage.adobe.com/ExpLeagueLive-260408.html?sdid=H822XBWW&mv=socialSee you there! 👏 

Hi All, Please share your thoughts - Scenario 1 - Is there a way to stop the updates from Salesforce to Marketo - Example - email address - when there is an update in the email address in SF will it create a duplicate in Marketo?Scenario 2 - How many person records can we create in Marketo with the same email address?Thanks in Advance!