Workfront Fusion: Unable to Connect to Workfront Proof (Request Timeout Error)

Forum|Forum|2 days ago
April 15, 2026
2 replies
19 views

Hi all, working on making a connection between Workfront Core (Sandbox instance) and Workfront Proof. I'm trying to set up the connection module in Fusion, but I'm consistently getting a Request Timeout error when I attempt to authenticate.

I've double-checked the credentials and endpoints, and everything seems to be configured correctly from my end. I've attached a screenshot for reference in case it helps identify the issue.

Kurt_Jones

Community Advisor and Adobe Champion

When you add a user in adminconsole, do you create them with an email address or a unique company ID? It’s usually one or the other. In email/username field you have your name typed, it likely needs to be your email address.

If my response answered your question, please mark it answered, so others can find the answer