Adobe Journey Optimizer

Hello, I am experiencing some issues while using Adobe Journey Optimizer and would like to ask for assistance. In the profile tab, I can find the user id 'xxx' under the namespace 'personID'. Although the estimates for the audience 'A Team' show 0, I think the user 'xxx' belongs to the audience grou...

I want to use the Restful API to update a certain attribute of a profile (such as gender), or use the API to trigger events during the journey.But I'm not sure if AJO or AEP supports it.If possible, could you please provide a document or sample? Thank you~

Hi all, Looking for some clairty around full delegation of subdomains and DMARC records: Does AJO have a DMARC reporting tool that you can send RUA and RUF reports to? If we make changes to our root domain DMARC record, will the sub-domain records in AJO be updated automatically or will the platform...

Hi Team, We are trying to check if a profile is eligible for an offer in the custom action editor; if it is, get the offer details in the custom action. Any suggestions on how this can be achieved? Thanks,Koti.  

Dear community Advisers, I am facing some issue while rendering the Email template in the AJO.Everything is fine except one white line coming in between two fragments in the template. This is not in all devices only few devices. Mostly window devicesOL Office 365 (Win 10)Outlook 2019 (Win 10)Office ...

Hi there,can we update profile data by using APIs in AEP?if yes, can you please provide related docs?for example, I have a profile and want to update an attribute's value of the profile. "profile": {                "person": {                    "name": {                        "courtesyTitle": "Mr....

Hi there, We have one app surface that has both android & iOS configured, and we prefer not to split them up to different app surfaces. And I am wondering if there's a way in Campaigns and Journeys, that we can target only specific device types (iOS/Android).  In test mode, I've tried entering one s...

We are receiving error messages in the Email Feedback and Tracking datasets and need to notify the Canvas Developers which journeys are receiving the errors. The Email Feedback and Tracking datasets contain the Journey Version ID. We need a way to make a call to Adobe to return the name of the journ...

Are you able to include fragments in your reporting for email interaction/impressions?

Hi there,For the email OOTB report labeled 'Email - Top URL' can you confirm if the the counts of the clicks listed are unique? The documentation on this describes what the report is for but does not detail if the count of clicks listed are unique. Documentation reference here 'The Email - Top Url g...